Ratings based on 156 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Overnight near Brainerd
Posted 10 Aug 2024 on HotelsHotel was clean & being updated. Sadly, the room painting job was very sloppy and dripped on many surfaces. That detracted from the other improvements.
Comment from Hotel Management
17 Aug 2024 by Eastwood Inn Management , Hotel Management
Hi Karyn,Thank you for your review. We apologize for the inconvenience caused by the ongoing reconditioning of our rooms. Your feedback is valuable to us as we work on improving future visits.
by A verified traveler
I mean…. It’s got a bed right?
Posted 29 Jul 2024 on HotelsWalked in the room and there was a box fan running on the floor, it had a weird stench in the room, the walls were peeling and hanging down, toilet had troubles flushing
Comment from Hotel Management
17 Aug 2024 by Eastwood Inn Management , Hotel Management
Hi Hudson, Thank you for providing feedback about your recent recent stay with us. We sincerely apologize for the inconvenience caused by the fan. Please be assured that we have carefully considered your feedback to prevent such incidents from occurring again. We regret that your experience did not meet your expectations, we have taken note of your comments. Rest assured, we will make necessary improvements to avoid similar events in the future.
by A verified traveler from Green Bay
Posted 27 Jul 2024
Comment from Hotel Management
17 Aug 2024 by Eastwood Inn Management , Hotel Management
We appreciate your time to leave us a review!
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
17 Aug 2024 by Eastwood Inn Management , Hotel Management
Hi Lisa, Thank you so much for your valuable feedback. We have been implementing numerous enhancements and refurbishments at the hotel to elevate our guest's overall quality and comfort. We are grateful for your business and look forward to welcoming you back.
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
17 Aug 2024 by Eastwood Inn Management , Hotel Management
We sincerely appreciate you taking the time to leave us a review. We look forward to the opportunity to welcome you back in the future.
by A verified traveler
Posted 7 Jul 2024
All was good
Comment from Hotel Management
17 Aug 2024 by Eastwood Inn Management , Hotel Management
Thank you for taking the time to review us!
by A verified traveler
Posted 6 Jul 2024
They had no vacancy and did not honor my Expedia reservation.
Comment from Hotel Management
17 Aug 2024 by Eastwood Inn Management , Hotel Management
Thank you for taking the time to leave us a review. We are sorry for the inconvenience. We take feedback seriously and will improve our services.
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
17 Aug 2024 by Eastwood Inn Management , Hotel Management
We appreciate your review!
by A verified traveler
Posted 16 Jun 2024 on Hotels
by A verified traveler
Posted 15 Jun 2024
Comment from Hotel Management
17 Aug 2024 by Eastwood Inn Management , Hotel Management
Thank you for taking the time to leave a review. We hope to see you again in the future and improve the quality of your stay.
