Ratings based on 144 Verified Reviews

4.6 out of 5
88% of guests recommend
4.5 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

warm welcome

Posted 11 Nov 2019 on Hotels
Warm welcome
Comment from Hotel Management
11 Nov 2019 by Sabina, Hotel Management
Dear Ms.Gail Thank you so much for your wonderful review. We are very glad that you had a pleasant stay with us,and it was our pleasure to welcome you in our Villa Anri.We hope that you will visit us again . Best regards, Sabina
4 out of 5
by A verified traveler

Mostar stay 21st Oct 2019

Posted 23 Oct 2019 on Hotels
Staff were all very friendly and helpful. The location is very near to old bridge. There is a parking lot just in front of the villa. The breakfast spread was good. The only improvement would be the shower with only shower curtains. Water tends to flow out of enclosure and floor gets wet.
Comment from Hotel Management
23 Oct 2019 by Sabina, Hotel Management
Dear Chee Wah Tan, Thank you so much for your wonderful review. We are very glad that you had a pleasant stay with us,and it was our pleasure to welcome you in our Villa Anri.We hope that you will visit us again . Best regards, Sabina
4 out of 5
by A verified traveler

A Gem

Posted 14 Oct 2019 on Hotels
Pleasant hotel, great location, super breakfast.
Comment from Hotel Management
14 Oct 2019 by Sabina, Hotel Management
Thank you so much for your review. We are very glad that you had a pleasant stay with us,and it was our pleasure to welcome you in our Villa Anri.We hope that you will visit us again . Best regards, Sabina
5 out of 5
by A verified traveler

Comfortable stay

Posted 25 Sep 2019 on Hotels
Pleasant boutique hotel on the outskirts of old town Mostar. 5 minutes to everywhere. Helpful staff. Took the dinner recommendation and it was excellent and with a complimentary drink.
Comment from Hotel Management
26 Sep 2019 by Sabina, Hotel Management
Dear Ms.Colin, Thank you so much for your wonderful review. We are very glad that you had a pleasant stay with us,and it was our pleasure to welcome you in our Villa Anri.We hope that you will visit us again . Best regards, Sabina
5 out of 5
by A verified traveler

Posted 21 Sep 2019 on Hotels
The staff were very helpful. Great spot. Easy walking to all the areas of the town. Good food spot that they mention. Enjoyed the terrance over looking the town.
Comment from Hotel Management
21 Oct 2019 by Sabina, Hotel Management
Dear Terry Thank you so much for your wonderful review. We are very glad that you had a pleasant stay with us,and it was our pleasure to welcome you in our Villa Anri.We hope that you will visit us again . Best regards, Sabina
5 out of 5
by A verified traveler

Posted 3 Sep 2019 on Hotels
Comment from Hotel Management
4 Sep 2019 by Sabina, Hotel Management
Thank you so much for your wonderful review. We are very glad that you had a pleasant stay with us,and it was our pleasure to welcome you in our Villa Anri.We hope that you will visit us again . Best regards, Sabina
5 out of 5
by A verified traveler

Posted 22 Aug 2019 on Hotels
The hostess was wonderful and extremely caring. Got a nice welcome drink locally made Bosnian rum. The room was clean and spacious for 4. The location was three minutes walk to the city center and the old bridge was visible from our balcony. The building was safe and quiet. There is a nice grocery store 50 yards from this location for basic shopping. The breakfast was surprisingly lavish. The building is surrounded by nice restaurants. I will stay here again next time I visit Mostar.
Comment from Hotel Management
24 Aug 2019 by s, Hotel Management
Dear Mr.Sadiq, Thank you for your wonderful comment. It was a pleasure to have your as our guest, and we hope you will visit us again. Greetings from Mostar Sabina
5 out of 5
by A verified traveler

Great hotel

Posted 27 Jun 2019 on Hotels
The staff at this hotel was super friendly and helpful. The hotel itself is in a great spot to explore Mostar and surrounding areas. We stayed in a quadruple room and it was perfect for our family of 4. We were even able to see the bridge from our room which was very nice.
Comment from Hotel Management
28 Jun 2019 by Sabina, Hotel Management
Dear Ms.Amanda, Thank you so much for your wonderful review. We are very glad that you had a pleasant stay with us,and it was our pleasure to welcome you in our Villa Anri .We hope that you will visit us again . Best regards, Sabina
3 out of 5
by A verified traveler

Posted 20 Jun 2019
I had stayed a previous time recently, enjoyed the charming and unique decor, excellent location, and appreciated the helpful staff. There were some minor issues, including mattresses that ought to be replaced, same for towels, non-working outlet and light switch, but overall was sufficiently pleased to return for another stay. The second time was less positive -- different person at check-in was somewhat indifferent, similar maintenance issues (bathroom fan not working, old towels, etc.) Biggest disappointment was (lack of) breakfast. We arrived a full hour before breakfast was closed, and for group of 4, there was one egg, two small pieces of french toast, couple slices of cheese and tomato. After serving one cup of coffee, the staff person left, never checked if there was anything we might need (such as food for breakfast.) Our previous visit was overall positive, this time was overall negative.
Comment from Hotel Management
22 Jun 2019 by Sabina, Hotel Management
Dear Guest, Sorry for the bad experiences this time , we do have every year new staff ,but this should not happen. Our policy is always the same, that our guests are happy and satisfied . Sorry again ,we are hooping we will see you again and make things better. Best Regards Sabina
5 out of 5
by A verified traveler

Posted 18 May 2019
Friendly desk staff, free drink on arrival, good view from roof top. Thought we were booking a standard room but it was a very large room with sofa/lounge.
Comment from Hotel Management
18 May 2019 by sabina, Hotel Management
Dear Guest, Thank you so much for your wonderful review. We are very glad that you had a pleasant stay with us,and it was our pleasure to welcome you in our Villa Anri. We hope that you will visit us again . Best regards, Sabina
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