Ratings based on 543 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Ted, Hotel Management
Thank you so much for providing your positive feedback regarding your recent stay with us. We are very pleased to know you had a great stay and enjoyed our property as well as our staff. We hope to be able to welcome you back in the future!Respectfully,Ted Speaker
by A verified traveler from Fort Smith
Posted 26 Oct 2024
ur room keys ready and simple process. Several restaurants in the area you can walk to. Very pleased.
Comment from Hotel Management
31 Oct 2024 by Brook, Hotel Management
We are so glad that you had a great experience with us and we would be thrilled to have you back anytime! Don't hesitate to let us know if you have any issues during your next stay! We want you to be happy and comfortable!
by A verified traveler
Posted 21 Oct 2024
Very nice and clean. Several restaurants within walking distance. No problems with our one night stay.
Comment from Hotel Management
22 Oct 2024 by Ted, Hotel Management
Thank you for letting us know what a great job our staff is doing. We appreciate all feedback to let us know the outcome of our guest satisfaction. We look forward to seeing you again.Sincerely,
by A verified traveler
Posted 13 Oct 2024
Great place to stay
Comment from Hotel Management
22 Oct 2024 by Ted, Hotel Management
Thank so much for the great review. Or number 1 goal is 100 % guest satisfaction. We look forward to seeing you real soonBest Regards,Ted SpeakerGeneral Manager
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Ted, Hotel Management
Thank you for your stay and for taking the time to leave us your feedback. It is very hard for me to correct any problems you may have encountered without giving us any comments. Our goal is to ensure that our hotels are always clean, our services friendly, and everything always works. Or number 1 goal is 100 % guest satisfaction. Best Regards,Ted Speaker
by A verified traveler
Posted 5 Oct 2024
Staff was nice
Comment from Hotel Management
22 Oct 2024 by Ted, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,
by A verified traveler
Posted 30 Sep 2024
Clean and comfortable
Comment from Hotel Management
22 Oct 2024 by Ted, Hotel Management
Thank you for letting us know what a great job our staff is doing. We appreciate all feedback to let us know the outcome of our guest satisfaction. We look forward to seeing you again.Sincerely,
by A verified traveler
Posted 16 Sep 2024
I like everything about the property everyone was nice.
Comment from Hotel Management
17 Sep 2024 by Hannah, Hotel Management
Abelb2000,Thank you for taking the time to complete our online survey following your stay with us. we are excited that we were able to exceed your experience during your stay. We would be thrilled to have you stay with us again.Respectfully,Hannah DugasFOM
by A verified traveler
Posted 25 Aug 2024
Great stay! We got there and our room was warm so we turned down the air and went to dinner. When we returned it was still warm so I went downstairs and staff was so helpful. Someone came within ten minutes to check it and then allowed us to change rooms for the night. Customer service was five stars for sure!!
Comment from Hotel Management
17 Sep 2024 by Ted, Hotel Management
Thank you for taking the time to write such a wonderful review! We are so glad you loved Holiday Inn Express Pascagoula-Moss Point and that you found our team friendly and helpful. Our team members love taking care of our guests and ensuring they are comfortable and feel at home during their stay, so we will pass your comments along to them. Your recommendation is appreciated, and we look forward to welcoming you again.Respectfully,Ted Speaker
by A verified traveler
Posted 14 Aug 2024
Very clean
Comment from Hotel Management
20 Aug 2024 by Ted, Hotel Management
Thanks for staying with us and thanks for leaving a great review.Looking forward to your next stay.
