Ratings based on 666 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Clean, safe and convenient location.
Comment from Hotel Management
29 Nov 2024 by Valeka , Hotel Management
Thank you for the great review! We are glad you enjoyed your stay with us. We look forward to being able to accommodate you in the future!
by A verified traveler from Orlando
Posted 18 Nov 2024
Check was quick and easy, rooms nice and clean
Comment from Hotel Management
23 Nov 2024 by Valeka Jiles, Hotel Management
Thank you for the great review! We are glad you enjoyed your stay with us. We look forward to being able to accommodate you in the future!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Valeka, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at EconoLodge Moss Point - Pascagoula. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely,
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Ted, Hotel Management
Thank you so much for the 5 star rating and positive feedback! We are pleased to hear we met your expectations during your stay. I'll be sure to let our staff know what a great job they have done.
by A verified traveler
Posted 14 Oct 2024
Breakfast
Comment from Hotel Management
22 Oct 2024 by Valeka, Hotel Management
Thank you so much for the 5 star rating and positive feedback! We are pleased to hear we met your expectations during your stay. I'll be sure to let our staff know what a great job they have done.Best Regards,
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Valeka, Hotel Management
Thank so much for the great review. Or number 1 goal is 100 % guest satisfaction. We look forward to seeing you real soonBest Regards,
by A verified traveler
This place sucks filthy floor
Posted 28 Aug 2024 on HotelsThe floor was black with filth. It was terrible. Then the clerk said she could not do anything for me because I used a third party. They still owe me 100 credit back on card. They accused me of stealing towels before I even checked out.
Comment from Hotel Management
17 Sep 2024 by Ted, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Ted Speaker
by A verified traveler
Posted 27 Aug 2024 on Hotels
Very clean room. Front desk staff was very nice and helpful!!
Comment from Hotel Management
17 Sep 2024 by Ted, Hotel Management
Thank you for taking the time to write such a wonderful review! We are so glad you loved EconoLodge Pascagoula-Moss Point and that you found our team friendly and helpful. Our team members love taking care of our guests and ensuring they are comfortable and feel at home during their stay, so I will pass your comments along to them. Ted Speaker
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
17 Sep 2024 by Ted, Hotel Management
Thank so much for the great review. Or number 1 goal is 100 % guest satisfaction. We look forward to seeing you real soonBest Regards,Ted Speaker
by A verified traveler
Posted 29 Jul 2024
I needed a bottom floor room because mother can't walk upstairs very well which was not given
I also am not happy that they did not refund my deposit
Comment from Hotel Management
6 Aug 2024 by Ted, Hotel Management
Thank you for your stay and for taking the time to leave us your feedback. Our goal is to ensure that our hotel is always clean, our services friendly, and everything always works. While we were unable to accommodate your request, i would recommend calling the hotel early to add a special request to your reservation. I apologize that your stay was less the exceptional.RespectfullyTed
