Ratings based on 19 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Highly Recommended
Posted 13 Sep 2018 on HotelsFriendly staff. Beautiful place.
by A verified traveler
Posted 5 Sep 2018
by Sarah from USA
Posted 12 Jun 2016 on Hotels
Nice staff. Too expensive for what you get - did not receive daily cleaning service. Breakfast very simple (for the price of the hotel).
by A verified traveler
No view
Posted 8 Feb 2016Mixed experience. On the first night there was no water which continued through to the morning, so no shower, toilet flushing etc. my aircon didn't work, I asked for it to be fixed whilst I went out for dinner but it wasn't, therefore had a rubbish night sleep. The breakfast was also not great, banana soup and spaghetti were hot options.
The next day the water came back and I managed to get my aircon fixed and the breakfast was pancakes, so much better!! For the cost of the hotel I would have expected better. I won't stay there again.
by kenneth from edmonton ab
Posted 12 Jun 2015 on Hotels
Ok for a night but not a very clean room and no wifi in room
by Mncengeli from pretoria
Terrible hotel in a beautiful setting
Posted 17 Dec 2014 on HotelsWhat an awful experience i had at this hotel! Absolutely nothing worked at this hotel. The hotel's wiFi only worked in the reception area. The lady there said it would be fixed the next day. The wiFi remained down until i left.
Then, my hot water was only for less than a minute the first morning and never came back on until i left. The hotel maintenance could not assist and had to shower in other rooms.
Breakfast was measly at best.
TV had static/noise and i only the local channel showed clearly albeit in Swahili only.
My experience at this hotel was a little short of a nightmare or horror movie actually.
I recommend the management of this hotel review this establishment if they are serious about securing clients and staying in business.
by Monica from Dar es salaam
All must see sights
Posted 26 Dec 2013 on HotelsMy stay was fantastic. Only disappointed by the quality of food. Below standards, tasteless and expensive for nothing. Cleaners forget to replenish cups, glasses and even tea and sugar
by Mario
Room maintenance
Posted 30 Jan 2013 on HotelsIt was just one night after desending Kili. I paid for a full functioning room and was not satisfied. No hot water for shower, toilet not flushing, no air conditioning, & burn lights in toilet. The hotel said that they were sorry but i still had to pay full price for the room
by Audrey
Highly recommended hotel, thank you
Posted 25 Nov 2012 on HotelsI stayed here for my first night in Moshi after arriving from my very long flight so needed somewhere comfortable to stay. The staff were really friendly, my room was clean, simple and comfortable so I got a fantastic sleep. There was a powercut for most of my stay (which was not the hotels fault) - the receptionist came to check I was ok, gave me a torch and walked me to the restaurant for dinner - it was a really caring thing to do.
Recommended
for Everyoneby Douggie from Scotland
Excellent hotel
Posted 30 Sep 2012
Pros: Room and staff
Cons: Breakfast was not usual for UK tastes.
Location: Good location
Very helpful staff who let us into our room early as my son was not feeling well and needed to rest. Nice quite location with a nice pool although you have to be be brave to swim in the water which comes straight off the mountain.
