Ratings based on 876 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Los Angeles
Posted 21 Nov 2024
Great location close to ocean. Clean and quiet.
by A verified traveler from San Jose
Posted 27 Oct 2024
It’s Morro Bay.. special. Room is big, clean, and very cute with a small table and chairs included in the usual amenities. Staff is friendly and helpful.
Comment from Hotel Management
6 Nov 2024 by M, Hotel Management
Dear Karena,Thank you for sharing your experience! We're so glad to hear that you enjoyed your stay in Morro Bay and found the room spacious, clean, and charming with the added touch of a cozy table and chairs. It’s always wonderful to hear that our staff made you feel welcome and supported. We look forward to welcoming you back to enjoy more of what makes Morro Bay special!Best Regards,Management Team
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
6 Nov 2024 by M, Hotel Management
Dear Gary,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you wanted and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
by A verified traveler
Posted 10 Oct 2024
This place was a decent place. Everything went well nice and quiet. The only thing I struggled with was the parking for the trucks you had to grab one at the end or park in the truck parking.
Comment from Hotel Management
16 Oct 2024 by M, Hotel Management
Dear Chris,Thank you for your feedback and for choosing to stay with us. We’re glad to hear that you had a nice, quiet stay and that everything went smoothly. We understand that parking, especially for trucks, can be a challenge, and we appreciate your patience with that. We will consider your comments as we continue to improve the guest experience. We hope to welcome you back on your next visit!Best Regards,Management Team
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
16 Oct 2024 by M, Hotel Management
Dear GEOFF,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best Regards,Management Team
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
1 Oct 2024 by M, Hotel Management
Dear Ekin,We are disappointed that we could not make you feel welcome. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Best Regards,Management Team
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
9 Sep 2024 by M, Hotel Management
Dear Fumi,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
by A verified traveler
Posted 25 Aug 2024
Property was average. They allow pets, but no breakfast. Conveniently close to the embarcadero and the farmers market. Room was clean and the bed/pillows were comfortable for my old back. Room had updated items, tile bathroom and a nice vanity area. Included a refrigerator and TV, though we did not use either. Free WiFi was provided at checking.
Property manager was efficient, but I wouldn't say friendly exactly. She didn't ask us if we needed anything at check in or how our stay was upon leaving.
3 things:
- you hear everything. The insulation could be better so that you don't have to hear the neighbors t.v., the kids feet, or the rumble of voices.
- We travel with a dog and we were put in the one room where 2 stray cats seem to live. The cats cried all night, right at our door, and my dog was actively trying to investigate the cats. All night.
- water pressure in the shower is affected by other's use, so it fluctuates significantly. It didn't run out of hot water, thankfully, but you had to stand very close to the wall to be in the stream as it would weaken everytime a neighbor turned on their water.
Comment from Hotel Management
30 Aug 2024 by M, Hotel Management
Dear Catherine,Thank you for sharing your feedback with us. We appreciate knowing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Rest assured, we have taken note of your mentioned points, and the concerned department has been notified about the same. We will review and ensure your future stays are more pleasant. Best regards,Management Team
by A verified traveler
Posted 23 Aug 2024
Comment from Hotel Management
24 Aug 2024 by M, Hotel Management
Dear Armida,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
