Ratings based on 979 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Nice
by A verified traveler
Posted 12 Nov 2024
Mostly a two star facility promoted as three star on Expedia. Too expensive for the facilities provided.
Comment from Hotel Management
14 Nov 2024 by Customer Care Team, Hotel Management
Hi Nil, Thank you for your honest feedback. We regret that the facilities didn’t fully meet your expectations and appreciate your perspective on the pricing. We are currently reviewing our amenities and services to better align with guest expectations and value, especially as reflected in our online listings. Your comments are essential in guiding our improvement efforts, and we hope you’ll consider giving us another chance to provide a more fitting experience in the future.Best Regards, Jennifer, Fireside InnGuest Experience Team
by A verified traveler
Posted 10 Nov 2024
Great place to stay! Owners are very nice!
Comment from Hotel Management
12 Nov 2024 by Customer Care Team, Hotel Management
Hi Alice, Thank you for your kind words! We’re thrilled that you had a great stay and that our owners' hospitality made a positive impression. We look forward to welcoming you back for another enjoyable visit!Best Regards, Jennifer, Fireside InnGuest Experience Team
by A verified traveler
Posted 8 Nov 2024
Close to everything
Comment from Hotel Management
12 Nov 2024 by Customer Care Team, Hotel Management
Hi christine, Thank you for your feedback! We're glad our location made it easy for you to access everything you needed. We look forward to welcoming you back for another convenient and enjoyable stay!Best Regards, Jennifer, Fireside InnGuest Experience Team
by A verified traveler
Posted 8 Nov 2024
Staff were amazing and will definitely stay again.
Comment from Hotel Management
12 Nov 2024 by Customer Care Team, Hotel Management
Hi Cameron, Thank you so much! We're thrilled to know that our staff made such a positive impression on your stay. We can’t wait to welcome you back and provide another wonderful experience on your next visit!Best Regards, Jennifer, Fireside InnGuest Experience Team
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Customer Care Team, Hotel Management
Hi Jamie, We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Jennifer, Fireside InnGuest Experience Team
by A verified traveler
Posted 28 Oct 2024
This was our first time staying at this motel in Morro Bay. It was great! We will definitely add this place to our list of choices to stay in Morro Bay!
Comment from Hotel Management
31 Oct 2024 by Customer Care Team, Hotel Management
Hi Adrienne, Thank you for choosing to stay with us in Morro Bay! We’re delighted to hear that your first experience was great and that you plan to include us in your list of preferred accommodations. We look forward to welcoming you back for another enjoyable stay and hope to make your next visit even better!Best Regards, Jennifer, Fireside InnGuest Experience Team
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Customer Care Team, Hotel Management
Hi Darren, We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Jennifer, Fireside InnGuest Experience Team
by A verified traveler
Posted 27 Oct 2024
Good check in decent room
Comment from Hotel Management
31 Oct 2024 by Customer Care Team, Hotel Management
Hi James, Thank you for your feedback! We're glad to hear that you had a good check-in experience and found the room to be decent. If you have any specific suggestions or additional comments about your stay, we would love to hear them to continue improving our services!Best Regards, Jennifer, Fireside InnGuest Experience Team
by A verified traveler
Posted 27 Oct 2024
Decline
Comment from Hotel Management
31 Oct 2024 by Customer Care Team, Hotel Management
Hi Daryl, Thank you for sharing your thoughts with us. We’re always looking to improve our services and provide the best experience for our guests. Could you please provide more details about your experience? Specifically, we would like to know what aspects you felt did not meet your expectations and any suggestions you may have for improvement. Your feedback is invaluable to us!Best Regards, Jennifer, Fireside InnGuest Experience Team
