Ratings based on 415 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Everything was wonderful. Will be back
Comment from Hotel Management
9 Nov 2024 by Customer Service, Hotel Management
Perry, it's marvelous to hear that you had a wonderful experience at The Westin Governor Morris, Morristown. We're all looking forward to welcoming you back in the near future.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Michael, it's wonderful to hear that your time at The Westin Governor Morris, Morristown was enjoyable. We appreciate your Expedia rating and hope to provide an even better experience on your next visit.
by A verified traveler from Cranston
Posted 22 Oct 2024
Large comfortable room, very clean. Friendly accommodating staff.
by A verified traveler
Posted 18 Oct 2024
Amazing Hotel
by A verified traveler
Posted 14 Oct 2024
by A verified traveler
Posted 14 Oct 2024
I stayed here for a weekend while I had to visit a friend at Morristown Medical Center. The front desk people were fine, not super friendly but no where near rude. The bellhops Anthony and Mitchel were AMAZING. So friendly and helpful. My bathroom did break midway through my stay and they sent a bellhop with a new key within 5 min of the complaint. The only thing that annoyed me was the restaurant claims to be a wine bar but did not have any riesling by the glass. (Minior complaint) my actual stay was super cozy and super restful during this stressful time.
by A verified traveler
Posted 14 Oct 2024
It was nice and cozy thank you
by A verified traveler
Posted 13 Oct 2024
Great
Comment from Hotel Management
15 Oct 2024 by Michael, Hotel Management
Dear Robert,Thank you for your kind review! We’re delighted to hear that you had a great experience with us. We hope to welcome you back soon for another fantastic stay.Warm regards,Michael TeixeiraDirector of RoomsThe Westin Governor Morris
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Michael, Hotel Management
Dear Stephanie,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us and that we could meet your expectations. Your kind words mean a lot to our team, and we’re so glad we could make your experience memorable.We look forward to welcoming you back to The Westin Governor Morris in the future. Please don’t hesitate to reach out if there’s anything we can do to make your next stay even better!Warm regards,Michael TeixeiraDirector of RoomsThe Westin Governor Morris
by A verified traveler
Posted 9 Sep 2024
The property was very nice. I didn't like the fact, that 2 days before my arrival, I was cancel and booked me in Marriot Hanover hotel, according to them, was due to maintenance issues. My son, argued & talked to the sales manager. They let me in, but, transfer the booking to other members of my family to Marriot hotel. I think, they overbooked. We were part of a family wedding, we choose to be together.
Comment from Hotel Management
16 Sep 2024 by SERRINA, Hotel Management
Thank you for sharing your feedback with us and for taking the time to complete our survey. We value your feedback and hope to have the opportunity to provide you with a seamless and enjoyable experience on your next visit. If there’s anything else you’d like to share or if you need further assistance, please don’t hesitate to reach out.Thank you once again for your understanding and for choosing to stay with us.
