Ratings based on 438 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jan 2025
The quality of food at its restaurant and prices are way out of line, grilled chicken was burned, hamburger way too overcooked. Carpet in room was too dirty and stained
Comment from Hotel Management
11 Jan 2025 by Customer Service, Hotel Management
Deybi, we appreciate you sharing your experience. Our team understands that you found some areas of your stay that needed improvement, particularly in regard to the food at our restaurant and the cleanliness of your room. Measures will be taken to enhance these aspects of our service delivery. We hope that you will consider staying with us again in the future for an improved experience.
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
5 Jan 2025 by Customer Service, Hotel Management
We appreciate the feedback, Herman.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Customer Service, Hotel Management
Trisha, we're delighted to hear that your stay at The Westin Governor Morris, Morristown exceeded your expectations. We truly appreciate your five-star Expedia review and look forward to the opportunity to host you again in the future. Safe travels until we meet again.
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Customer Service, Hotel Management
Carolyn, we're thrilled to know that you had an excellent experience at The Westin Governor Morris, Morristown. Our team members appreciate your rating and are glad they could contribute to such a positive visit. We look forward to welcoming you back on your next trip.
by A verified traveler
Posted 20 Dec 2024
breakfast should be allowed to be brought back to the room
Comment from Hotel Management
22 Dec 2024 by Customer Service, Hotel Management
Christa, it's wonderful to hear your feedback. At The Westin Governor Morris, Morristown, guest satisfaction is our priority, so we sincerely appreciate your suggestion about breakfast service flexibility. We will take it into consideration, as we consistently strive to improve guest experiences. Thank you for staying with us.
by A verified traveler from Long Valley
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Customer Service, Hotel Management
Margaret, thank you for choosing to stay with us at The Westin Governor Morris, Morristown. We're delighted to note your high rating. We are grateful for your recognition and eagerly anticipate welcoming you back.
by A verified traveler
Posted 13 Dec 2024
Great property. Exactly what I needed for my trip.
Comment from Hotel Management
14 Dec 2024 by Customer Service, Hotel Management
Richard, it’s wonderful to hear that The Westin Governor Morris, Morristown was exactly what you needed for your trip. Your positive feedback means a great deal to our team. We look forward to serving you again in the future.
by A verified traveler
Posted 10 Dec 2024
This was the worst $200 I have ever spent. It was so noisy it’s not even funny from the parties and the bathroom was the size of a camper bathroom. It was unreal. And a quarter of the bathroom door was missing. Save yourself the money!!!
Comment from Hotel Management
10 Dec 2024 by Customer Service, Hotel Management
Jessica, we regret to hear that your stay didn't meet your expectations, particularly with regard to noise disturbances and bathroom issues. We strive to provide our guests with comfortable and tranquil accommodations and we're sorry if we missed the mark in your case. Your feedback is crucial as it allows us to improve and make the necessary adjustments. We sincerely hope you'll give us another opportunity to serve you in the future and make your experience better.
by A verified traveler
Posted 8 Dec 2024
Nice hotel. Friendly staff.
Comment from Hotel Management
8 Dec 2024 by Customer Service, Hotel Management
Feliks, it's wonderful to hear you appreciated the welcoming atmosphere at The Westin Governor Morris, Morristown. We strive to maintain a warm and inviting environment, and it's heartening to know our team members contributed to your positive experience. We hope to see you again soon.
by A verified traveler
Posted 5 Dec 2024
Great stay. Staff was super friendly and accommodating. Room was spacious and clean! Bed was very comfortable!
Comment from Hotel Management
7 Dec 2024 by Customer Service, Hotel Management
Shannon, we're overjoyed to know that you had a fantastic stay at The Westin Governor Morris, Morristown. It's delightful to hear our team members offered friendly and accommodating service, you found your room spacious and immaculate, and that you enjoyed the comfort of our beds. We await your next visit with us for another exceptional experience.
