Ratings based on 60 Verified Reviews
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
FRAUD!
Posted 27 Jun 2023 on HotelsDO NOT STAY HERE!!!!! We were visiting Morristown for a family wedding. We made our reservations at this hotel in January 2023 and paid by credit card at that time. When we arrived at the hotel, we were informed by the front desk lady that they would not accept the rate that was listed on hotels.com. They said that Econolodge rejected the price and cancelled our reservation. (I had called Econolodge 2 hours before we checked in to confirm our reservation and they confirmed the reservation.) We were offered rooms at a higher rate and would have to pay for them. They did not offer us a refund. I have called Hotels.com and have asked for a refund for the cancellation that the HOTEL did. Hotels.com told us that the manager of Econoloadge would not issue a refund. This place scams people out of money. I'm sure this constitutes FRAUD! They gave us a print out on their stationary that stated that I cancelled the reservation on May 31, 2023 (which is not true.). If I had cancelled the reservation on May 31, 2023, it still would have been before the June 6, 2023, which was the cancellation date without penalty. This is the worst place that we have ever dealt with.
by A verified traveler from Atlanta, GA
Horrid! Do not stay here
Posted 30 Mar 2016Our room was filthy! Trash still in garbage. Used q-tip in bathroom. Obviously not cleaned. Smoked in when we requested non smoking. Paper thin walls. Barely slept at all due to the filth. Sheets were disheveled underneath the comforter. Showered with shoes on and still felt disgusting after. Absolutely horrid! We thought we could tough it out. We would've been better off sleeping in our car.
by A verified traveler
Friendly staff
Posted 16 Jan 2016Hotel staff was friendly. Hotel unfortunately smells of smoke.. Not very many people were there. So it was quite..
by Abdulaziz
Posted 18 Oct 2015 on Hotels
I dont like this hotel
Recommended
for Everyoneby A verified traveler from Nashville
Posted 13 Oct 2015
My only complaint was the noisy air unit not to mention it didn't cool well at all other than that issue it was a great stay.
by A verified traveler from TX
First Stay was Better
Posted 28 Aug 2015
Pros: It was an option to meet our needs for lodging for the Race Weekend. Our checkout time was extended; a great benefit.
Cons: Breakfast options. Daily maid service. We did not get maid service at all one day. Add Wi-Fi capabilities.
Location: We stayed here for the purpose of attending the Nascar race in Bristol. We chose this motel because of availability and price.
My wife and I stayed in this motel in 2011 and were satisfied. This stay had disappointing breakfasts and poor maid service. However, after addressing the maid service issue, we were satisfied with the cleanliness of our rooms. There was no internet service.
by steave b.
C.O.O.
Posted 28 Aug 2015 on OrbitzNasty all three rooms had bed bugs. We had to wash all our clothing and bag before moving to another hotel.
by Paula
Posted 15 Aug 2015 on Hotels
Recommended
for Everyoneby A verified traveler from Indiana
Nice stay
Posted 12 Jul 2015
Pros: Cleanliness
Cons: Breakfast needed fruit
Location: Location was not the best. It was a little distance from major highways but was alright.
The room was very clean. The breakfast was just ok. It needed fresh fruit. There wasn't enough parking near entrances but were still plenty overall. The ice machine had a leak so they shut it off at night so there was no ice in mornings. Overall it was a good experience. The problems were minor ones. The fact that the room was clean and cleaned daily were the most important things to me.
by Christopher
Posted 30 Jun 2015 on Hotels
