Ratings based on 444 Verified Reviews
2.5 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jul 2024
Room had no towels or wash clithes. No cups. Room keys wouldn't work even after staff redid them. Staff had to unlock room for us. Air conditioning was not cooling room. We checked out and moved to a different hotel
by A verified traveler
Could be better
Posted 16 Jul 2024 on HotelsNo towels in room, new person didn’t know where towels were. Had to use my own towel.
This place should be closed and renovated!
No breakfast as stated on Hotel.com.
by A verified traveler
Posted 7 Jun 2024
by A verified traveler
Don’t waste your money!
Posted 6 Jun 2024 on HotelsI booked a handicap accessible smoking king room. I messaged the hotel one week before to make sure everything was good with no response. When we got there to check in we were told that there was not a handicap accessible room smoking, so I asked for a non smoking handicap accessible room and was told they didn’t have any. So we ended up with a king room nonsmoking. When we got to the room there was an office chair that I had to use to get around in the room. The couch that was in the room was disgusting. Stains everywhere. The sheets had stains on them. The mattress had a large yellow stain on it. There were no towels. My husband had to go ask for them. The ice machine was broke. Behind the bed had no baseboard and was disgusting. For it to be a nonsmoking room there were burn marks on the tub in the comforter and on the little table. The floors were so dirty that our white socks were black from walking around. When we woke up the morning of the 6th there was a car blocking us in. It took about 2.5 hours for them to get it moved. Right before we were leaving there were 3 police officers that showed up for some reason. The comforter that was on the bed was not a blanket it was like a curtain. Not thick at all. Will not EVER stay there again. Worst hotel we have ever stayed at. Do not recommend! I have photos but they are to large and won’t upload, for proof.
by A verified traveler
WHAT A DUMP HOTEL
Posted 24 May 2024 on HotelsThis place is a dump. I tried to download photos but it wouldn't work. I kept touching the add photos but nothing happened. Our sofa looked like they picked up on the side of the road, full of stains all over it, broken springs & the cushions were flat & uneven. We were scared to sit on it. Our bed spread had no less yhan 5 cigarette burns in it & the sheets burns matched. Asked for another room and was told they didn't have one available, yet the parking lot was 20% full! How can a bed spread & sheet match burn holes...did they even change it from the previous guest? We pd $88+ but wouldn't stay there again on our way back home if it was $9.95. No soap, shampoo or lotion, only 1 bath towel.
I'm so glad we brought from home, blankets & pillows, shampoo, body wash & everything we needed to not touch that sh#t. WHAT A DUMP HOTEL. DONT STAY HERE!!!
Wish I could download my photos of this place & get a refund. If Hotels.com will contact me, I send the photos to you & hopefully you will take this place off your website.
by A verified traveler
Posted 18 May 2024 on Orbitz
Filthy
by A verified traveler
Excellent staff
Posted 28 Apr 2024 on HotelsThe staff as far as my check in goes was great! The room felt dirty. The doors lock was broke, the tv remote didn’t work, and the ac unit took forever to kick on.
by A verified traveler
Ugh
Posted 23 Apr 2024 on HotelsWe checked in to our room with a king sized bed, but it was dirty with no twels or toilet paper and the TV didn't work. They moved us to a 2 queen bed room, because they didn't have anything else even though the hotel looked rather empty. This room was only slightly better, but the desk clerk gave us towels and toilet paper. There were cigarette burns on the sheets and a large hole in the bathroom wall.
by A verified traveler
Posted 3 Apr 2024
by A verified traveler
Posted 30 Mar 2024 on Hotels
