Ratings based on 387 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
by A verified traveler from phillips
Posted 19 Nov 2024
clean and price
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler
Posted 3 Nov 2024
No major complaints.
Comment from Hotel Management
6 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
23 Oct 2024 by GM, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 20 Oct 2024
Walked into the room and it was way smaller than the pictures on the website and they look nothing like that. The floor was sticky all the way through the room. I actually used a washcloth they leave in the room for cleaning and wiped the floor clean it was gross, the wash cloth was black by the end.
Comment from Hotel Management
21 Oct 2024 by GM, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Cindy, Hotel Management
We here at Super 8 were sad to see that we didn't meet your criteria. Hopefully your next stay with us will be more to your satisfaction.
by A verified traveler
Posted 22 Sep 2024
No ice in ice machine
Comment from Hotel Management
23 Sep 2024 by General Manager, Hotel Management
Dear Jennifer,Thank you for staying with us at Super 8 by Wyndham Morris and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
9 Sep 2024 by General Manager, Hotel Management
Dear Tabatha,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
by A verified traveler
Posted 9 Sep 2024
This hotel is old and dated. Upon arrival, I saw a light flashing at the rear of the hotel that gave a scary movie vibe. Upon entering, the first thing I noticed was the smell. It was a scent of soured or mildewed laundry, rotten food, cleaning chemicals, and marijuana. It wasn't just in our room - this smell emanated from the hallways as well. The carpeting in the room was probably original, as was the furniture. The carpets and furniture were stained. The bed was semi-comfortable. The continental breakfast was decent. The shower was hot! This is in a small town of about 5,000 people. I didn't feel necessarily unsafe, but I was not able to rest comfortably because of the smell. I would not stay here again.
Comment from Hotel Management
10 Sep 2024 by General Manager, Hotel Management
Dear Billi,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
