Ratings based on 303 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jun 2024 on Hotels
Comment from Hotel Management
26 Jun 2024 by Manager, Hotel Management
Hello Kathy, We're sorry to hear that your stay did not meet expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your visit. We value your feedback and would like the opportunity to address them appropriately.
by A verified traveler
Posted 18 Jun 2024 on Hotels
Comment from Hotel Management
20 Jun 2024 by Manager, Hotel Management
Hello Kelly, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly with any specific feedback so we can address your concerns accordingly. We value all guest input to improve our services.
by A verified traveler
Posted 30 Apr 2024 on Hotels
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello Mendee,We are delighted to hear that you had an exceptional experience during your stay with us! We hope to welcome you back soon for another wonderful stay.
by A verified traveler
Maintenance needed
Posted 13 Apr 2024 on HotelsMaintenance needed. No outlets not near any desk, table, or sink.
Comment from Hotel Management
6 Sep 2024 by Manager, Hotel Management
Hello james,We appreciate your feedback and will pass it along to our maintenance team for review and improvements. Your comments help us enhance the guest experience for the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 10 Dec 2023 on Hotels
Comment from Hotel Management
11 Dec 2023 by Manager, Hotel Management
Hello Jaysa, Thank you for choosing our hotel for your recent stay. We apologize if your experience did not meet your expectations. We value your feedback and encourage you to reach out to us directly, as we would appreciate the opportunity to address any specific concerns you may have. We hope to have the chance to welcome you back in the future and provide you with a more satisfactory stay.
by A verified traveler
Posted 17 Nov 2023 on Orbitz
Comment from Hotel Management
9 Dec 2023 by Manager, Hotel Management
Hello Perla, We appreciate you choosing our hotel for your stay. We apologize if there were any issues that affected your experience. We encourage you to reach out to our hotel directly so that we can address your concerns. We value your feedback and hope to have the opportunity to provide you with an improved stay in the future.
by A verified traveler
Posted 10 Nov 2023
Our big issue was being and outsider it would be nice to have information in rooms on available dining and how far to travel also times they were open. The ice was in a very unusual place and was not given instructions where located. Needed a soda machine. The bed was way too high to get into. Wife is small stature. The toilet was very small and low almost like sitting on the floor.
Comment from Hotel Management
12 Nov 2023 by Manager, Hotel Management
Hello Michael L,Thank you for sharing your feedback. We appreciate your suggestion for having dining information in the rooms and will take it into consideration for future improvements. We apologize for any inconvenience caused by the ice instructions not being provided, and will ensure this is addressed with our team. We will also forward your request for a soda machine to the relevant department. Please note that bed heights and toilet sizes may vary, and we apologize if they did not meet your expectations. We hope you had an otherwise pleasant stay and appreciate your valuable input.
by A verified traveler
Posted 12 Oct 2023
Good and clean
Comment from Hotel Management
14 Oct 2023 by Manager, Hotel Management
Hello Shutong ,Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. We're so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
by A verified traveler
clean
Posted 8 Oct 2023 on HotelsComment from Hotel Management
9 Oct 2023 by Manager, Hotel Management
Hello Mazie,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
by A verified traveler
Impressive
Posted 21 Sep 2023 on HotelsVery clean nice room for price and very private
Comment from Hotel Management
23 Sep 2023 by Manager, Hotel Management
Hi Larry,Thank you for your review! I’m glad you find our great value for money and clean accommodation pleasing. We appreciate your patronage and are delighted to be your hotel of choice.
