Ratings based on 70 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
The complete property is in need of knocking down and rebuilding , the decorations are from the 80s and have not been touched since, the rooms are disgusting with paint peeling and ceiling wall paper cracked , the breakfast was uneatable and 1 sausage 1 slice of bacon and 1 cold hash brown , I would not advise any one booking a stay
by A verified traveler
Posted 11 Sep 2024
I was a very nicenplace to stay
by A verified traveler
Posted 8 Sep 2024
From the outside this pub hotel looks very run down, though the area in its in is pleasant. From about a week before they kept contacting me to ‘confirm’ the booking, I kept replying but they still sent more requests. Very odd. The interior is very tired, crumbling walls, chipped paintwork, stained walls etc, though all very clean. The rooms are basic but ok. The real issues are the water in the bathroom, some rooms had no hot water in the sinks, and the showers only run cold. They claimed a ‘plumber has been called’ but as reviews mention this problem for months, that’s clearly nonsense. I had a bath but then the plug stuck on the bath so I had to leave the water in. The toilet seat was also broken. When I reported all these issues the young man at reception didn’t seem at all concerned and didn’t even apologise. There is a strange smell throughout the building too,
by A verified traveler
Posted 7 Sep 2024
The hotel is very budget priced and provides very good value for money with excellent breakfast. Evening meal in bar good value and well presented.
by A verified traveler
Posted 30 Aug 2024
Easy parking, night porter and a good breakfast that was able to cater for my coeliac wife.
Unfortunatelly the shower was a dribble and unusable. Bath wasn't much better so we didn't wash.
by A verified traveler
Posted 21 Jul 2024
Phoned an hour before check in to say they had a burst waterpipe. So we were left with no accommodation
by A verified traveler
Posted 30 Jun 2024 on Hotels
by A verified traveler
Convenient location
Posted 6 Jun 2024 on HotelsThe hotel is in a very nice and convenient location, close to the main street and next door to the main park. It has got its own parking. I was annoyed that I was allocated room 4 above noisy and smelly kitchen fans just under my windows and it was only after my complaint I was moved to a better room No.10, away from the kitchen. Why wasn't I given a better room from the very beginning since both rooms were available? Then in the morning it turned out that the shower did not produce hot water although there was hot water in the taps. Overall, the hotel is very run down and requires refurbishment. The staff and breakfast were nice.
by A verified traveler from St Belade
Posted 28 May 2024
The first room I was putting had water stains down several of the walls there was a leak coming from the ceiling. Change my room which was reasonable, but there was a lot of noise coming from downstairs and outside of the pub. They then emptied the bins right next to my window. About half 11.
The other reason I stayed there is because Bruce Springsteen was playing in Newcastle city centre and couldn’t find a reasonable priced hotel. I paid the extra money just stayed in Newcastle city centre
by A verified traveler
Posted 5 May 2024 on Hotels
Shocking rooms, damp in walls, wallpaper peeling off and paint. beds are not comfortable. Works needs to be done
