Ratings based on 82 Verified Reviews

3.3 out of 5
3.5 Room cleanliness
3.8 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2024
2 out of 5
by A verified traveler

Posted 31 Oct 2024
The staff were friendly, breakfast were good, the room that we stayed in needs updating, very old fashioned, paper peeling off, and hanging down. Lady on reception informed us the rooms are in the process of getting updated.
4 out of 5
by A verified traveler

Posted 21 Oct 2024
This a good value place to stay, room may not be in the best decoritive state, but it was clean and the bed was comfortable and breakfast good. Transport links are good with train station up the road and bus stops across the road to newcastle. I would stay sgain
3 out of 5
by A verified traveler

Posted 14 Oct 2024
The premises are dated and in urgent need of upgrade. We had two rooms, one smelt badly of dampness. The rooms were spacious and clean. Staff at the hotel were helpful and friendly. Breakfast was ok, but the sausages were the cheapest of the cheap! Outside of the premises is again in need of update. The building looks tired and neglected. However, there are plenty of parking spaces. It is centrally located and is in easy walking distance of all amenities. Overall, I would describe it as, cheap and cheerful.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Oct 2024
1 out of 5
by A verified traveler

Posted 21 Sep 2024
The complete property is in need of knocking down and rebuilding , the decorations are from the 80s and have not been touched since, the rooms are disgusting with paint peeling and ceiling wall paper cracked , the breakfast was uneatable and 1 sausage 1 slice of bacon and 1 cold hash brown , I would not advise any one booking a stay
5 out of 5
by A verified traveler

Posted 11 Sep 2024
I was a very nicenplace to stay
2 out of 5
by A verified traveler

Posted 8 Sep 2024
From the outside this pub hotel looks very run down, though the area in its in is pleasant. From about a week before they kept contacting me to ‘confirm’ the booking, I kept replying but they still sent more requests. Very odd. The interior is very tired, crumbling walls, chipped paintwork, stained walls etc, though all very clean. The rooms are basic but ok. The real issues are the water in the bathroom, some rooms had no hot water in the sinks, and the showers only run cold. They claimed a ‘plumber has been called’ but as reviews mention this problem for months, that’s clearly nonsense. I had a bath but then the plug stuck on the bath so I had to leave the water in. The toilet seat was also broken. When I reported all these issues the young man at reception didn’t seem at all concerned and didn’t even apologise. There is a strange smell throughout the building too,
4 out of 5
by A verified traveler

Posted 7 Sep 2024
The hotel is very budget priced and provides very good value for money with excellent breakfast. Evening meal in bar good value and well presented.
2 out of 5
by A verified traveler

Posted 30 Aug 2024
Easy parking, night porter and a good breakfast that was able to cater for my coeliac wife. Unfortunatelly the shower was a dribble and unusable. Bath wasn't much better so we didn't wash.