Ratings based on 34 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Solihull
Weekend break
Posted 18 Jul 2017Cooked breakfast was good but the cereal choice was unimaginative. Water pressure in basin poor. Shower good and it cleaned the bathroom. Decorative state was poor. Toilet seat fixing was broken and not resolved to our satisfaction. Insufficient hangers for two people. Current AARating was incorrect. No way a 4 star so overpriced.
by Michelle
Posted 27 Jun 2017 on Hotels
Beautiful cottage and lovely English Breakfast.
by Zillah
Hotel review
Posted 12 Jun 2017 on HotelsThe room was superficially good, bed large and comfortable but the room had some problems. The handle on the bathroom door was very hard to open. The shower leaked over the side of the bath creating a swampy puddle. having washed it took an age for the condensation to clear. However on the plus side the breakfast was excellent. The room was advertised as having wi fi. There was none available and no explanation of why.
by Colin
Could do better.
Posted 8 Jun 2017 on HotelsAs the only two people staying at Orchard House for the first two nights and joined by only 2 more couples, it seemed odd to be given a top floor room. (Note: No owner in residence) Also it would have been good to get hot water up to the dizzying heights, as only a trickle of not so cold water arrived when the tap was on.
A suggestion for the owners of all B&B's would be to stay a night in each room yourself to see how you would rate it. Check out if the shower head is held in place or falls out of it's holder, etc.
The bed was of poor quality, every spring could be felt and the usual "roll together" effect was present.
Finally, even though it's meant to be a tranquil setting, WiFi would be useful so guests could researsch what to do in the local area.
The staff were very nice. We've stayed in much worse but payed much less.
Locally, Cragside was amazing and thoroughly worth a visit. The village pubs provided a good choice of dinning options. A very nice village.
by colin
pleasing stay
Posted 4 Jun 2017 on Hotelsa very pleasant stay in a tastefully furnished house.the room was spacious.the breakfast was delicious and good quality food. local shops good .with a little more thought this house has the potential to be a first class b and b. I rate this house 4out of 5.
Recommended
for Everyoneby A verified traveler
Beautiful
Posted 21 Nov 2016Audrey was a lovely host, nothing was too much trouble. The room was clean neat and tidy and the bed was very comfortable. The breakfast was served hot and fresh, and the service was excellent. I would encourage all of my family and friends to come to orchard house and looking forward to using it again.
by A verified traveler
Posted 7 Nov 2016 on Hotels
Recommended
for Everyoneby A verified traveler
Another lovely stay
Posted 30 Oct 2016
Pros: Fantastic rooms (we were upgraded to the suite).
Delicious breakfast.
Very friendly staff.
Cons: Nothing.
Everything was just great.
We have been before and this stay was even better.
Recommended
for Everyoneby A verified traveler from County Durham
Baby-friendly rural break
Posted 28 Oct 2016
Pros: The shower! I also liked the personal touch of the staff knowing the names of the children who were staying.
Cons: Breakfast was average. Rooms not in perfect condition. Quite noisy (although no noise from outside because very rural).
Location: Lovely rural location but within a village with a couple of shops and pubs. Close to various local attractions; Cragside, Alnwick, the coast etc.
Very accommodating place, very welcoming of babies/children. Unfortunately, my email was not noted in which I had specified some dietary requirements, so these were not ideally catered for. Breakfast portions are also relatively small; healthier but not the treat I like to enjoy when I'm on holiday! Room was very spacious even with our travel cot and other baby bits! Shower was great - powerful and hot. Unfortunately, the toilet seat was somewhat loose and there was some dirt around the hinges as well as strange patches on the wallpaper and a tatty headboard. There was also quite a lot of noise; from other guests, the plumbing and the extractor fan in the en suite.
by A verified traveler
a little disappointed
Posted 5 Oct 2016 on HotelsOverall, our stay was pleasant, though certain aspects were a little disappointing. There were a few nice touches in the room - fruit, water and biscuits, however the room showed signs of a lack of maintenance.
The bed headboard covering was peeling off, the springs in the mattress were evident, bath plug didn't work etc. The breakfast waitress was very helpful and pleasant, and the food that was served was very nice. However I must say that this is the only guest house I have ever stayed in that didn't have any breakfast buffet. Not one thing. There was no fruit, yogurts, croissants or anything out on display. Disappointing for the price paid.
