Ratings based on 23 Verified Reviews

2.8 out of 5
67% of guests recommend
2.5 Room cleanliness
3.0 Service & staff
2.6 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 22 Nov 2024
I does have a wonderful view of the ocean
3 out of 5
by A verified traveler

Posted 18 Sep 2024
beach
4 out of 5
by A verified traveler

Posted 21 Dec 2022
Amazing place
2 out of 5
by A verified traveler

Posted 3 Jun 2022 on Hotels
Very poor. Rooms gfirst given with toilet plate missing and no water. Too noisy in the dining . Executive room upgraded without toilet paper holder. No soap and shampoo holder. Room is too small. All surroundings is wet. Not recommended and very unsatisfactory review.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 May 2022 on Hotels
1 out of 5
by A verified traveler from Conyers

Posted 22 Apr 2022
Rusty motel, charging hidden fees, toilet seat cover missing, doorknob can't hardly open. Charging 1,000 pesos each extra kid
1 out of 5
by A verified traveler

Please don’t choose this resort . . .

Posted 15 Apr 2022 on Hotels
The place was DIRTY. . from the entry to the reception. . to the passage going to the rooms. Guests come from the beach without showering and directly goes to the pool area. When we arrived there were no staff cleaning the corridors for water and sand. Room is very sparse. Towels you need to request. Breakfast time is chaotic. Toilet door is almost dilapidated. The room is supposed to be “Premium” but there is absolutel nothing remotely in this room that is premium. Lessons learned for me not to trust in pictures. The eating area is literally at the beach fromt leaving very little beach sand to move around in. Everything in this place has to be paid for. We immediately left after checking in and looked for an alternative resort. Am glad of this decision. I paid substantially less for the same 4 pax room but is much cleaner, well appointed and much much quiter place with a much better beach. Although I paid for 2 nights at this resort for a room we didn’t sleep in and paid extra 2 nights for another, I would gladly do it all over again.
1 out of 5
by A verified traveler

Posted 25 Feb 2019
Terrible service, starting with check in, room, to restaurant. Worst reception staff ever. First, the resort blames expedia for not receiving confirmation. The resort owner's email was registered with expedia. (I assume this is because the owner gave his personal email when he initially registered) the reception staff uses another different email. The reception blames expedia for not receiving confirmation, where, if they choose to use another email address they should have informed expedia in the first place. The reception tells me my booking was a disadvantage to them because I booked a standard room, and since they did not get the confirmation (in fact they did receive the confirmation at the owner's email adddress) they were forced to give me a deluxe room instead. By tellling me this, i don't know if the reception wants me to cancel my booking or they want me to add extra payment. We dined at the resort that evening, the food arrived over 1 hour and 15 minuted after we ordered. My daughters got in terrible mood since they were hungry from swimming at the beach. When I got my bill they charged me with extra food and drinks that I did not consume so I had to argue with 2 of their staff to get the bill corrected. They were implying I ordered but I didn't want to pay right. What's that????!!! WORST RESORT. WORST EXPERIENCE. DONT EVER BOOK THIS RESORT.
2 out of 5
by A verified traveler

Awful

Posted 26 Jun 2018 on Hotels
Room was okay. The area was good too. The beach front property was nice. But the front of the resort was freaking dirty! Too much trash around that they don’t even bother cleaning up. Restaurant has only few selection of dishes which most were not available. Serving of food took about an hour. Will never stay at this property again. Front desk was closed when we checked out early in the morning. They charge you for corkage for liquor and food that you’ll bring but they don’t have any other options like sell the drinks that we like. 👎