Ratings based on 979 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Hotel close to main street
Posted 23 Mar 2018Overgrown trees on roof of unit kept me up all night with the wind.
Recommended
for Everyoneby A verified traveler from Mordialloc
Hidden Gem a block from the action
Posted 18 Mar 2018 on WotifWow!! Wish I had have found this little piece of paradise years ago!! Outstanding motel, great service and free buffet breakfast. I will definitely be back!! Thank you Brookland’s.. The new signage looks fabulous too!!
Recommended
for Everyoneby A verified traveler
Good stop over
Posted 13 Mar 2018All went well, good stay. Close to the town amenities with easy walking distance.
by A verified traveler
Posted 7 Mar 2018 on Hotels
Our room was a great size and clean. We chose to stay here because we were attending a wedding close by. So the location was great for that. Staff were very lovely and helpful would stay again!
by A verified traveler
Two Night Stay - Okay
Posted 7 Mar 2018 on HotelsFloors Not Clean - Hair left on Bathroom Floor.
Under Desk - Not Vacuumed.
Restaurant - Not opened for Dinner on Sunday Nights.
Many Restaurants in Town to choose from.
Expensive for an Average Room
Breakfast - Lovely, Horrible Music was annoying & not needed.
Coffee - Good, but could have been Warmer.
by A verified traveler
Posted 5 Mar 2018 on Hotels
Comment from Hotel Management
7 Mar 2018 by Reservations, Hotel Management
Thank you
by A verified traveler
Posted 5 Mar 2018 on Hotels
Comment from Hotel Management
7 Mar 2018 by Reservations, Hotel Management
Thank you
by A verified traveler
Poor hotel stay
Posted 4 Mar 2018 on HotelsThis hotel is very poor looks nice from the road but wait! The rooms are shocking in need of refurbishing, dated decor, marks on the walls and our rooms was very dusty all over, we had to clean the surfaces, there is a door to a patio area which had a bolt and chain but is not very safe and secure. Overall the room is not what I expect from best western. The hotel offers breakfast, some cooked options, cereal and toast, not bad could do better. The only good thing is the surrounding area of Mornington, which is excellent and worth a visit
Comment from Hotel Management
7 Mar 2018 by Reservations, Hotel Management
Thank you Shaun for your detailed comments. Will pass this on to our team for their consideration.
by A verified traveler
High standard
Posted 4 Mar 2018 on HotelsReally clean and comfortable. Good remote service to access key when I arrived late. Good breakfast and housekeeping and front desk very polished service. No complaints.
Comment from Hotel Management
7 Mar 2018 by Reservations, Hotel Management
Thank you for noticing our lovely front desk. :) We look forward to seeing you again.
Recommended
for Everyoneby A verified traveler from emerald
Good stay
Posted 25 Feb 2018 on WotifOverall very good stay
Comfy room quiet except a group of inconsistencies people talking very loudly outside but they were shut done really quickly.
Breaky was a surprise had buffet included before but found it disappointing this was a descent meal.
We did run out of loo paper we had less than half a roll on the dispenser when we arrived and one in the cupboard but with ; women...... but a call to reception and it was sorted in 2 mins 😀
Comment from Hotel Management
7 Mar 2018 by Reservations, Hotel Management
Thank you for your Feedback, we appreciate you taking the time and look forward to seeing you again.
