Ratings based on 536 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 11 Nov 2023 on Hotels
Very comfortable and convenient
5 out of 5
by A verified traveler

Posted 1 Nov 2023
Super convenient location, which connects to Morioka train station with plenty of places to eat as well as a mall in the station building itself. The room is spacious, the bed is good, and staff's service is superb.
Comment from Hotel Management
17 Jan 2024 by HOTEL METROPOLITAN MORIOKA, Hotel Management
Thank you very much for using Hotel Metropolitan Morioka Main Building. We would also like to thank you for your compliments regarding our location and customer service. We will continue to do our best to make your stay comfortable. We would appreciate it if you could nominate us when you come to Morioka. All of our staff are looking forward to seeing you again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2023
5 out of 5
by A verified traveler

Posted 28 Apr 2023 on Orbitz
Great location
Comment from Hotel Management
16 Dec 2023 by HOTEL METROPOLITAN MORIOKA, Hotel Management
Thank you for choosing Hotel Metropolitan Morioka NEWWING. We will continue to strive to be a hotel where our customers can spend their time comfortably.If you come to Morioka again, please stay here.Thank you for your review.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Feb 2022 on Hotels
4 out of 5
by A verified traveler

Convenient and comfortable

Posted 7 Feb 2022 on Hotels
Located literally next to Morioka Station, the rooms had comfortable beds with lovely linen. There is a small selection of tea and coffee in the room, and a trouser press. The rooms are also ample in size. On the ground floor there is a also a convenience store. Very nice!
Comment from Hotel Management
15 Mar 2022 by HOTEL METROPOLITAN MORIOKA , Hotel Management
Thank you for staying at Hotel Metropolitan Morioka. We are very glad to see that you were comfortable during your stay. We will continue to strive to be a hotel where our customers can spend their time comfortably, so please stay at our hotel when you come to Morioka again. Thank you for your review. looking forward to seeing you coming again.
2 out of 5
by A verified traveler

Posted 31 Jan 2022 on Hotels
A few male receptionists are not friendly, no smiles at all. I do not like them.
Comment from Hotel Management
16 Feb 2022 by HOTEL METROPOLITAN MORIOKA , Hotel Management
Thank you very much for staying HOTEL METROPOLITAN MORIOKA. We apologize for making you feel uncomfortable. We will continue to guide the staff's response and aim to be a hotel where customers can spend their time comfortably. This is our selfish request, but we would appreciate it if we could have a chance to recover when you come to Morioka again. Thank you for the review.
4 out of 5
by A verified traveler

Breakfast is very good

Posted 28 Nov 2021 on Hotels
The breakfast was great!
Comment from Hotel Management
10 Dec 2021 by HOTEL METROPOLITAN MORIOKA , Hotel Management
Thank you for staying at Hotel Metropolitan Morioka. We are very pleased to see your satisfying about breakfast. Breakfast at our hotel is prepared using ingredients from Iwate prefecture. I hope it has helped your day. Thanks for the review. We look forward to seeing you again.
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