Ratings based on 802 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
This is a hotel and banquet hall, more for conferences and big parties. Rooms were very nice, spacious and super clean. Traveled with my wife, literally zero issues.
Comment from Hotel Management
14 Nov 2024 by アートホテル盛岡 フロント, Hotel Management
Thank you very much for staying at Art Hotel Morioka.We would also like to thank you for posting your impressions about your stay.We are very happy to receive your compliments regarding our guest rooms. Our hotel rooms were completely renovated when we rebranded and opened in 2019.We always strive to ensure that our customers who choose our hotel have a comfortable time. In such a situation, the words from our customers are the most encouraging thing.Last but not least, thank you very much for taking the time out of your busy schedule to post.We look forward to seeing you again.Art Hotel Morioka Front
by A verified traveler
Posted 30 Oct 2024
Close to Moiroka Station, helpful staff. Housekeeping too but didn't replenish towels one day, no big deal. Rooms are a little dated, otherwise a nice stay.
Comment from Hotel Management
30 Oct 2024 by Art Hotel Morioka Front Desk, Hotel Management
Thank you for staying at Art Hotel Morioka.We would also like to thank you for sharing your experience.We hope you had a relaxing stay.We are very happy to receive your compliments regarding our rooms and location.Our hotel is about a 10-minute walk from Morioka Station, and about a 1-minute walk from the Odori Arcade in the downtown area. There are many izakayas and restaurants in the Odori Arcade.On the other hand, we apologize for the inconvenience caused by the towels not being replenished.Art Hotel Morioka has a history of over 40 years, and all of our staff will continue to work hard to welcome more customers in the future. We look forward to seeing you again.
by A verified traveler
Posted 22 Sep 2024
Great location and stay.
Comment from Hotel Management
29 Sep 2024 by Thank you for staying at Art Hotel Morioka. We are, Hotel Management
Thank you for staying at Art Hotel Morioka. We are very happy to see that you enjoyed your stay. All our staff look forward to seeing you again soon.
by A verified traveler
Posted 31 Aug 2024
by A verified traveler
Posted 14 Jul 2024
Front desk was very helpful both when checking in and checking out. The biggest plus when booking was that I could pay in cash when I got there, something I needed as i couldn't process online payments.
The room and its view were very nice, and a good size for one person.
I wanted to try the tea provided in the room, but i was unsure whether it was an additional charge. If you want to make yourself tea in the morning, i suggest you ask when you check in.
Hotel has three dining options. I was unable to go to them as I was budgeting the rest if the trip quite a bit, but I suggest you set aside 2-3000 yen to try one of them.
I don't know when I'll ever be back to Morioka, but if I ever am I will plan to stay here again.
Comment from Hotel Management
16 Jul 2024 by Art Hotel Morioka Front Desk, Hotel Management
Thank you for staying at Art Hotel Morioka.We are very honored to receive your compliments about the guest room and the view from the room. The tea provided in the room is a free amenity and there is no additional charge.Our staff will continue to work hard to meet our customers' expectations, so we hope you will choose Art Hotel Morioka when staying in Morioka.Finally, thank you for taking the time to post your review.All of our staff look forward to welcoming you back to our hotel.
by A verified traveler
Posted 10 Jul 2024
The hotel room is excellent except the sound peood was no good as I could hear noise from upper level. Breakfast is good and staff are very helpfully. Car park is per entry charge at 900 Yen and you could pay a lot of charges if you made multiple entries. I hope the hotel can make it multiple entries and car park time could change it from 2:30pm to 11am next day for 900 Yen charge instead of 4pm to 10am since check in time is 3pm and checkout is 11am.
Comment from Hotel Management
11 Jul 2024 by Art Hotel Morioka Front Desk, Hotel Management
Thank you for staying with us and posting your comment. We are sorry for the inconvenience about parking and sounds. It is difficult to chage immediately however we are going to share your opinion and use as a reference. We are looking forward to seeing you again. Thank you. ART HOTEL MORIOKA
by A verified traveler
Posted 1 Jul 2024
by A verified traveler
Posted 29 Jun 2024 on Wotif
Clean and had everything we needed, but very dated in appearance and poorly soundproofed
Comment from Hotel Management
2 Jul 2024 by Art Hotel Morioka Front Desk, Hotel Management
Thank you very much for staying at Art Hotel Morioka.We are very happy to receive your kind words about our cleaning.On the other hand, we apologize for the noise you experienced. Due to the structure of the building, it is difficult to make immediate improvements, but we will deal with the issue by thoroughly patrolling the building.
by A verified traveler
Posted 20 Jun 2024
Nice breakfast area with a view of mountains.
Comment from Hotel Management
23 Jun 2024 by Art Hotel Morioka Front, Hotel Management
Thank you for staying at Art Hotel Morioka.We would like to thank you for sharing your experience with us.We hope you had a relaxing time during your stay.We are very pleased to receive your kind words about the breakfast.As you mentioned, the breakfast venue is on the 14th floor, and on clear days you can see Mt. Iwate. We are very happy that you enjoyed our hotel's proud breakfast buffet and had a great start to your day.All of our staff will continue to work hard to ensure your satisfaction, so if you have the opportunity to visit Morioka again, we hope you will choose Art Hotel Morioka.All our staff look forward to welcoming you back.
by A verified traveler
Posted 17 Jun 2024
Great place, location and dining options are amazing but the hotel itself seems a little older, could use some modern upgrades but overall a great expensive.
Comment from Hotel Management
23 Jun 2024 by Art Hotel Morioka Front, Hotel Management
Thank you very much for staying at Art Hotel Morioka.Thank you also for posting a review about your stay.We are very happy to receive your compliments on the location, food, and more.We will never be satisfied and will continue to strive to improve our service, so we hope you will continue to patronize us.All our staff look forward to welcoming you back.
