Ratings based on 554 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Thank you for putting my parents on the first floor. They have a problem walking and are assisted by canes, since our room on the second floor had no elevator.
Comment from Hotel Management
28 Nov 2024 by Mandy H., Hotel Management
Dear Susan, We want to thank you for taking the time to complete an online survey about your stay at our property. We strive to be the best and accommodate our guests in any way we can .We hope you enjoyed your stay. Travel safe and Have a Quality Day
by A verified traveler
Posted 25 Nov 2024
Great service and excellent customer service
Comment from Hotel Management
25 Nov 2024 by Mandy H., Hotel Management
Dear Miguel, Thank you so much for taking the time to complete an online survey for us . We strive to provide the best service to all our guests. Travel safe and have a Quality Day .
by A verified traveler
Posted 22 Nov 2024
Second floor stairs only. Large triangle tub.
Comment from Hotel Management
23 Nov 2024 by Mandy H., Hotel Management
Dear Donald, We thank you for taking the time to complete an online survey for us. We are happy to hear you enjoyed your stay with us . We hope you travel safe and have a Quality day .
by A verified traveler from Riverside
Posted 20 Nov 2024
Great. Breakfast
Comment from Hotel Management
21 Nov 2024 by Mandy H., Hotel Management
Dear Bonnie , We would like to thank you for taking the time to complete an online survey about your stay at our property. We are delighted to see you had a great stay. We are also delighted to hear you enjoyed breakfast. Travel Safe and have a Quality Day .
by A verified traveler
Posted 20 Nov 2024
Very friendly
Comment from Hotel Management
21 Nov 2024 by Mandy H., Hotel Management
Dear Dennis, We would like to thank you for taking the time to complete an online survey for us . We appreciate the feed back . We are delighted to hear everyone was friendly and you enjoyed your stay with us. We hope to see you the next time your in our town . Travel safe and have a Quality Day .
by A verified traveler
Posted 12 Nov 2024
For the price I expected more. Looked somewhat old and run down. Outside door would not open with key. The room was small with a small TV. I was just disappointed because the rate didnt seem to be in line with the property.
Comment from Hotel Management
12 Nov 2024 by Krystal L, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We value all of our guests and their feedback. We hope to see you again in the future and hope you have a quality day!
by A verified traveler
Posted 1 Nov 2024
Very noisy up to 3am in the morning.
Comment from Hotel Management
1 Nov 2024 by Mandy H., Hotel Management
Dear George, We would like to thank you for taking the time to complete an online survey for us . We are sorry to hear you were up until 3 am because of noise. We would like to apologize for failing to exceed your expectations with your stay. We would have been happy to accommodate you in any way we could have . We hope in the future you will give us another shot to show how we can shine. Travel safe and have a Quality day .
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Mandy H., Hotel Management
Dear Steve, We would like to thank you for taking the time to complete an online survey for our property . We hope you travel safe and have a Quality Day.
by A verified traveler
Posted 29 Oct 2024
We only had an overnight stay here however it was comfortable and they had a nice breakfast service!
Comment from Hotel Management
30 Oct 2024 by Krystal L, Hotel Management
Thank you for taking the time to complete an online survey on your stay at our property. We are overjoyed to see you enjoyed your stay with us . We hope to see you the next time your in our neighborhood. Travel Safe and have a Quality Day .
by A verified traveler from Swartz Creek
Posted 29 Oct 2024
Nice Hotel with a grear Restaraunt next door.
Comment from Hotel Management
30 Oct 2024 by Krystal L, Hotel Management
Thank you for taking the time to complete an online survey on your stay at our property. We are overjoyed to see you enjoyed your stay with us . We hope to see you the next time your in our neighborhood. Travel Safe and have a Quality Day .
