Ratings based on 38 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
4.1 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
An older property. It was clean, staff friendly, and close to restaurants.
Comment from Hotel Management
14 Nov 2024 by Guest Services, Hotel Management
Thank you for taking the time to leave a review of your recent stay at our Super 8 by Wyndham Morgantown. We are delighted to hear that you found our property to be clean, our staff friendly, and our location convenient for accessing nearby restaurants. We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 3 Nov 2024
The room andobby smelled of old smoke and something else I can't explain. People fighting in the parking lot and extremely uncomfortable environment.
Comment from Hotel Management
3 Nov 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your feedback with us. We apologize for the experience you had during your stay at our hotel. We take all guest comments seriously and will address the concerns you have raised to ensure that improvements are made. We appreciate your honesty and hope that you will give us another opportunity to provide you with a more pleasant stay in the future.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Guest Services, Hotel Management
Thank you for taking the time to leave a 5-star rating for Super 8 by Wyndham Morgantown! We appreciate your feedback and are thrilled to hear that you had a positive experience during your stay. We hope to welcome you back again in the future for another enjoyable visit.
by A verified traveler
Posted 23 Sep 2024
After a long day of travel and hiking my husband and I checked into the Super 8. I was exhausted. Miguel was an incredible front desk attendant.
I was exhausted and Miguel was so incredibly kind, professional, compassionate, and composed when I wasn’t. He got me checked in quickly and really didn’t deserve to deal with me at that stage I was in. Super guy.
The room was dirtier than what I expected. My husband and I travel a lot and we’ve stayed at Super 8s before. This was the dirtiest by far. The bathroom wall was deteriorating (chunks missing) along with the wall by the bed. Regarding the bed I thought it felt fine! Again, we’ve stayed at Super 8s and generally have a decent experience.
Comment from Hotel Management
23 Sep 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your feedback with us. We are pleased to hear that our front desk attendant, Miguel, was able to provide you with exceptional service during your check-in process. We appreciate your comments about the cleanliness of the room and have shared them with our housekeeping team for further review. We hope that you will consider staying with us again in the future.
by A verified traveler from Babson Park
Posted 2 Sep 2024
Very old run down property. The wrecking ball would be a great thing for this property!
Comment from Hotel Management
3 Sep 2024 by Guest Services, Hotel Management
Thank you for taking the time to leave your feedback. We strive to provide a comfortable stay for all of our guests and we apologize that your experience did not meet your expectations. Your comments are important to us and will be shared with our team for further review. We appreciate your feedback as it helps us to improve and enhance the guest experience in the future.
by A verified traveler
Posted 26 Aug 2024
Everything was fine. Very clean room and the breakfast was nice also.
Comment from Hotel Management
27 Aug 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our clean rooms and breakfast offerings during your stay at Super 8 by Wyndham Morgantown. We appreciate your kind words and hope to welcome you back again in the future for another pleasant experience.
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your rating of our hotel. We value all feedback from our guests as it helps us to continually improve our services. We hope you enjoyed your stay overall and that you will consider staying with us again in the future.
by A verified traveler
Posted 12 Aug 2024
Comment from Hotel Management
14 Aug 2024 by Guest Services, Hotel Management
Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and are glad to hear that overall you had an okay experience with us. We strive to provide all of our guests with a comfortable and enjoyable stay, so we apologize if we fell short in any way during your visit. We hope to have the opportunity to welcome you back again in the future. Thank you for choosing Super 8 by Wyndham Morgantown.
by A verified traveler
Posted 10 Aug 2024
The room I chose online was not the room they gave me due to my dog. There’s no pet area on site. The room itself was dirty, holes in walls around baseboards, paint peeling in bathroom and just looked like it was under construction. When I asked front desk how long they had been under construction they said it had been completed for over a year. I will not go back & do not recommend..
Comment from Hotel Management
11 Aug 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your experience. We apologize for any inconvenience you encountered during your stay. We appreciate your feedback and will address your concerns with our team to ensure a more pleasant experience for all our guests in the future.
by A verified traveler
Posted 6 Aug 2024
Roaches in the drawer. Rude service
Comment from Hotel Management
6 Aug 2024 by Guest Services, Hotel Management
We are sorry to hear about your recent experience at our hotel. We strive to provide a comfortable and welcoming environment for all of our guests, and it is disappointing to hear that we did not meet your expectations. Your feedback is valuable to us as we work to improve our services. Thank you for bringing this to our attention.
