Ratings based on 508 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
I’ve reached out to no response. Security doors that don’t work, stained sheets, insane prices, breakfast that broke food safety standards, Noisy. No hot water. Broken furniture. I want a refund.
by A verified traveler
Posted 5 Nov 2024
by A verified traveler from Pontiac
Posted 4 Nov 2024
I would not recommend staying at this hotel if you are use to staying at a better quality one. The staff was friendly, but they lacked professionalism. The facility is older and needs renovating. But, the beds were very comfortable and we were able to get good rest. The location is great and the price is low, but you get what you pay for.
Comment from Hotel Management
4 Nov 2024 by Pk, Hotel Management
HiSorry for inconvenience Thank you for your review.Yes we are in process to remodel property .Work will start next month by room to room.Thank you.
by A verified traveler
Posted 20 Oct 2024
I have a video of your front desk clerk strung out on drugs. The hotel smells and is dirty. I checked out after 1 hour and need a refund
Comment from Hotel Management
4 Nov 2024 by Pk, Hotel Management
HiSorry for inconvenience.Thank you for informing about employee.We will take action .
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Pk, Hotel Management
Thank you for your stay.Sorry for any inconvenience because we are in process to upgrade property.Your review and comments will give us more idea to improve property.
by A verified traveler
Posted 16 Sep 2024
Really lovely spot. The staff was super friendly and helpful. The new owner is doing a great job with the renovations and upgrades! Morganton is an adorable and welcoming little town.
Comment from Hotel Management
16 Sep 2024 by Pk, Hotel Management
Thank you very much for your review.We are still working on improvements.
by A verified traveler
Posted 6 Sep 2024
This property was clean and the front desk agents were friendly!
Comment from Hotel Management
26 Sep 2024 by Pk, Hotel Management
Thank you for your stay.Sorry for any inconvenience because we are in process to upgrade property.Your review and comments will give us more idea to improve property.
by A verified traveler
Posted 6 Sep 2024
Kevin and Andrea was very nice. And the room was great. It was a safe place to stay
Comment from Hotel Management
16 Sep 2024 by Pk, Hotel Management
Thank you very much for your review.We are still working on improvements.
by A verified traveler
Posted 3 Sep 2024
I typically stay at another motel in the area but checked their prices and they are 3 times Sleep Inn's. This review is based on the price paid and what is included. This Sleep Inn is not new and some areas show their age. However, the room was comfortable, the bathroom / shower area has been remodeled, bed linens are good quality and new, internet is fast, housekeeping personnel are friendly and keep clean towels in the room. Shower was small and would be very difficult for a large or plus size to use. Also, the shower door opens in. This and the small size would make getting someone out if they had a medical issue and were on the floor. The shower floor slopes towards the drain too much and feels like one is standing on a hillside. One more issue is anti-slip ridges in the shower floor are about 2" apart and 1/2" tall. They hurt my feet. Bring flip flops to use in the shower. Things that need to be updated are carpet in the room and halls, breakfast is very limited, AC unit cooled great but it is somewhat noisy which is what I have seen in many economy motels. Saw a couple gnats. Overall I was pleased with the room and service and would recommend for one person or a couple. No pool or activities for children other than TV.
Comment from Hotel Management
16 Sep 2024 by Pk, Hotel Management
Thank you very much for your review.We are still working on improvements.
by A verified traveler
Posted 19 Aug 2024
decent roadside motel
Comment from Hotel Management
16 Sep 2024 by Pk, Hotel Management
Thank you very much for your review.We are still working on improvements.
