Ratings based on 865 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Todmorden
Posted 15 Nov 2024
Always nice to stay at Leasowe whether it be for pleasure or for work as it was on this occasion.
Very convenient with easy access and safe parking.
Nice warm welcome received as always and choice of places to eat.
Feel that with a little TLC Leasowe could go back to what it once was when we first stayed, seems a little neglected and having stayed in exactly the same room this time as our last visit bathroom tap was still loose and still no plug in the basin. Not enough negatives to stop us from staying again but just feel that things need doing.
by A verified traveler
Posted 13 Nov 2024
Handy to stay here when attending a function.
by A verified traveler
Posted 7 Nov 2024
Pleasant stay clean and staff are very welcoming
by A verified traveler
Posted 31 Oct 2024
Excellent location.
Room was plagued by kitchen noise, windows not double glazed, bathroom not very clean
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 21 Oct 2024
On checking in we found the hotel had received a zero hygiene rating in August 2024 and it was still in place when we stayed Oct 2024 (we checked on the government website to make sure what we were told by another customer was true, it was,I have screenshots of the review and their very serious concerns) We intended to eat at the hotel but was not willing to risk so had to travel some distance for food including breakfast.
by A verified traveler
Posted 17 Oct 2024
Nice property, room I was in was updated, quiet area and quiet hotel
by A verified traveler
Posted 14 Oct 2024
The customer service at check in was outstanding. The room was unique with interesting character . We enjoyed our one night stay.
by A verified traveler
Posted 13 Oct 2024
Some good points and some not so good too.
by A verified traveler
Posted 11 Oct 2024
I already explained the poor service I received on arrival. Although the manager listened to my complaint the following morning, I never received an apology for the lack of respect I received when I checked in the night before or for having to stay overnight in a dirty room or the lift not working. No courtesy at all. This hotel just want large wedding parties. They made it clear but their terrible attitude that they don’t care about repeat service from independent travellers. Very short-sighted.
