Ratings based on 948 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Comment from Hotel Management
10 Jan 2025 by Owner , Hotel Management
Thank you for your rating. Barry Eagle, Owner
by A verified traveler
Posted 8 Jan 2025
We stayed in room 511. The refrigerator was so dirty / something had spilled in it. I was so shocked when I opened it and was too tired to call the front desk. We decided not to use the frig (only stayed 1 night). Anyone can access all the floors (it would be great if Bask upgraded their elevator system where you have to have a room key to access the floors in the with their room keys). The breakfast was
not good. Only got half what we ordered. They crossed out on the list they give you to order. Receptionist was not very friendly!
Comment from Hotel Management
9 Jan 2025 by Owner , Hotel Management
I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I greatly appreciate you bringing to my attention some of the issues you encountered. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall.
by A verified traveler
Posted 8 Jan 2025
Warm and cozy property. Great welcome as we got here. Very pleased with this property 😀
Comment from Hotel Management
8 Jan 2025 by Owner , Hotel Management
Thank you for your review. We're very pleased to hear that we could meet and exceed your expectations and you felt well accommodated during your stay with us. We hope to see you again the next time you choose to the area!
by A verified traveler
Posted 5 Jan 2025
Beautiful location, large comfortable lobby, friendly staff. Our room was large and the bed comfortable, but the bathroom definitely needed maintenance. The hot water was spotty, the handle to adjust the water temperature was broken, and the shower was not clean.
Comment from Hotel Management
6 Jan 2025 by Owner , Hotel Management
Thank you for staying with us! We appreciate your feedback and will use this information to better ourselves for your next stay back!
by A verified traveler
Posted 4 Jan 2025
Quick stay in Morehead. Close to restaurants, quiet, clean and friendly staff. Breakfast included and delivered to room was a nice touch.
Comment from Hotel Management
6 Jan 2025 by Owner , Hotel Management
Thank you for your review. We're very pleased to hear that we could meet and exceed your expectations and you felt well accommodated during your stay with us. We hope to see you again the next time you choose to the area!
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Owner , Hotel Management
Thank you for your feedback. We strive to provide excellent service and would like the opportunity to address your concerns. Please feel free to contact us directly at the hotel to discuss your stay further.
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Owner , Hotel Management
Thank you for your rating. Barry Eagle, Owner
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Owner , Hotel Management
Thank you for your rating. Barry Eagle, Owner
by A verified traveler
Posted 28 Dec 2024
Staff was very friendly and helpful. Best place to stay in area. Large rooms ,breakfast and great views .
Comment from Hotel Management
30 Dec 2024 by Barry Eagle, Hotel Management
Thank you for your review. I am happy to hear that you enjoyed our friendly staff and breakfast! We look forward to seeing you again. Barry Eagle, Owner
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Barry Eagle, Hotel Management
Thank you for your rating. Barry Eagle, Owner
