Ratings based on 220 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Excellent location, safe parking and easy walk to restaurant. Comfortable rooms and friendly staff. BONUS Artesian, relaxing pool. Definitely recommend this accommodation and will return.
by A verified traveler from Pialba
Posted 15 Aug 2024
Great little place to stop overnight. Carpark is locked at night. Nice artisan spa. Friendly staff
Comment from Hotel Management
18 Sep 2024 by Dragon Phoenix , Hotel Management
Hi Phillip, thank you for your lovely review, we appreciate all the feedback we get and love to hear that our guests have had a great stay, especially enjoying the artesian pool and the security with our locked gates. We look forward to welcoming you back to see more of our upgrades in the future. Regards, The Dragon Phoenix Resort Team
by A verified traveler
Posted 4 Aug 2024 on Wotif
by A verified traveler
Posted 7 Jul 2024 on Hotels
The rooms are so old and very rundown condition and not worth how much.. hopefully the new owner does some renovations as the rest of the place is great and safe and amazing pool but it will be nice when the proper inside hot pools and sauna open and the nicer rooms
by A verified traveler
Posted 7 Jul 2024 on Hotels
by A verified traveler
Posted 11 Jun 2024 on Wotif
by A verified traveler
Posted 29 Apr 2024 on Wotif
Staff were very helpful and friendly. Our rooms were generally dirty with some needed maintenance eg leaking taps.
by A verified traveler
Posted 16 Apr 2024 on Wotif
Old and the curtains don’t block out the lights that are on all night.
The place wasn’t booked out and I paid for an upgrade, yet everyone seemed to be grouped together in a corner.
People smoking outside their rooms yelling at kids in the pool.
Very rough place
by A verified traveler
Posted 29 Mar 2024 on Hotels
by A verified traveler
Posted 28 Mar 2024 on Wotif
Received a very warm welcome from the manager. Had an amazing dinner at the Chinese restaurant that is on the premises and the waiter was very friendly and we got good prompt service. Then a swim in the artisan pool to relax and then a quiet nights sleep. Would definitely stay again.
