Ratings based on 5 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Jan 2020 on Hotels
During a brief business trip to Moranbah I found this hotel and it’s staff of a great standard and would happily book here when next headed to the area
Comment from Hotel Management
14 Feb 2020 by SMART STAY VILLAGES, Hotel Management
Thank you Kent for choosing Smart Stay for your recent stay in Moranbah. We are looking forward to your next visit and wish you the best in your business and personal endeavours.
by A verified traveler
Last resort....
Posted 30 Jan 2020 on HotelsIf you can stay anywhere else in Moranbah I would. I was upstairs, in a shoebox, with a leaking fridge (water on the floor), about 20 people sitting in a circle near my room playing drinking games and singing very loudly until 9.30pm. For the price of this place you would think it would be better! The service & breakfast were the only good part, but no take away coffee cups available. Ripping customers off just because the town books out during mining down days.
Comment from Hotel Management
14 Feb 2020 by SMART STAY VILLAGES, Hotel Management
Thank you for your review. We are sorry to hear that you did not enjoy your experience at Smart stay. We strive to exceed our guest expectations, so I can assure that we take your concerns very seriously. Once again I apologies for the inconvenience.
by A verified traveler
Good overnight stay
Posted 20 Dec 2019 on HotelsGood place to stay for the night
Comment from Hotel Management
21 Dec 2019 by SMART STAY VILLAGES, Hotel Management
Thank you James for choosing Smart Stay for your recent stay in Moranbah. We are looking forward to your next visit and wish you the best in your business and personal endeavours.
by A verified traveler
Posted 14 Sep 2019 on Hotels
Comment from Hotel Management
24 Oct 2019 by Smart Stay Villages, Hotel Management
Thank you very much Abby for the 10 star rating. We're so glad you enjoyed your stay here at Smart Stay.We are looking forward to your next visit and wish you the best.
Cheers!
by A verified traveler
Clean and quick check in.
Posted 25 Aug 2019 on HotelsEasy check in, park at your door, always someone at front desk to ask a question. Rooms very clean and very spacious with a nice desk to work from. Coffee and hot breakfast muffin available when I checked out at 4.30am. Now that’s service! Will stay again.
Comment from Hotel Management
29 Aug 2019 by Smart Stay Villages, Hotel Management
Thank you Sarah, We are glad you enjoyed your stay.
