Ratings based on 16 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2018 on Hotels
The hotel itself was ok but the staff were very slow to clean up we seen glasses lying around for 2 days until my wife picked them up and took them back to the kitchen. It’s very isolated and the hotel menu is limited and expensive. If you would like to just relax and do nothing then you will probably enjoy this hotel
Comment from Hotel Management
19 Jan 2018 by Aniq, Hotel Management
Thank you so much for sharing your comments. It is great to hear your valuable feedback and perspective. Your comments will be shared with our management for their consideration. We hope you enjoyed your stay regardless and do come back to visit us in the future. All the very best.
Recommended
for Familiesby A verified traveler from Shanghai
Great Villa on the beach
Posted 9 Oct 2017
Pros: Very relaxing and peaceful. Right on the beach.
Cons: The mosquito netting around the beds didn't close all the way. Also lots of stray dogs on the beach (but this is a problem everywhere in Sri Lanka)
My family and I enjoyed 2 nights at Esperanza Beach in a 3 bedroom Villa. The staff was very friendly and the pool and beach were great. My kids (age 10, 9, 7 and 5) loved playing in the Ocean and learned to boogie board. The food was also great.
Comment from Hotel Management
27 Nov 2017 by Reservations, Esperanza Beach Tangalle, Hotel Management
Hello,
Thank you for taking the time to share your review.
We appreciate your valuable comments. It's great to hear that you enjoyed your stay, and the location of Esperanza Beach Tangalle.
Thank you for your feedback on the mosquito netting. We will be sure to share this with our management. Regarding the stray dogs on the beach, yes this is not something that is in our control although we will seek ways to prevent this from affecting our guests' experience.
We will be sure to share your envouraging feedback with our team.
Thanks again and we are looking forward to the opportunity to host you again.
by A verified traveler
Tolles kleines Hotel direkt am Strand
Posted 5 Nov 2019 on HotelsTolle Lage, direkt am wunderschönen kilometerlangen Sandstrand. Gemütliche kleine Anlage mit Pool, schönem Außenbereich und super Service.
by A verified traveler
Posted 13 Mar 2019
by A verified traveler
Posted 13 Mar 2019
by A verified traveler
Posted 16 Jan 2019 on Hotels
A l'écart de la ville mais sur une plage au calme.
Nous avons apprécié notre séjour.
Comment from Hotel Management
23 Jan 2019 by Shashika, Hotel Management
Dear Guest,
Thank you very much for your review.
We are looking forward to welcoming you again
Best Regards
Shashika
Account Manager
by A verified traveler
New owner - Overbooked Hotel
Posted 13 Jan 2019 on HotelsDear Hotels.com customers
We stayed 3 days in the hotel and the location by the beach is really good. However, the hotel quality is not satisfactory as we had a room without windows and where air conditioning did not work. In addition, we saw cockroaches in our bathroom. Further, the hotel management overbooks the rooms and expects guests without room to stay overnight in our apartment which was extremely unacceptable. We expect to receive compensation for this and is still in contact with them after 2 weeks :-(
However, it must be said that the employees of the hotel make a great effort to compensate for the lack of management, as these are extremely helpful, but this is unfortunately not enough for me to visit the hotel again.
Very good holiday in Sri Lanka
Comment from Hotel Management
23 Jan 2019 by Shashika, Hotel Management
Dear Guest,
Greetings from Esperanza Beach Villa & Spa !!!
I,Peter Arandtsz the Managing Director of Esperanza Beach Villa & Spa , Tangalle hoping you got back home safe after a wonderful holiday.. It was a great pleasure having you at Esperanza Beach Villa & Spa as our guest.
How was your stay at our Villa? I really hope we served up to your expectations. If we did not, firstly, I apologize on behalf of all my staff for the inconvenience caused and secondly, I would be extremely grateful if you could let me know what was not right/what didn't you like... etc. Also if you have any ideas/suggestions or things that you like to be there in a place like Esperanza Beach Villa & Spa I would love to hear them, So that we could provide them when you visit us again.
It is our first venture in tourism and your opinion will help us to grow stronger and provide a better quality service. Our guest comment on booking.com link are provided below. We appreciate you taking the time to provide your candid feedback on the given options.
Thank you once again for choosing to stay with us. Hope to see you soon again at Esperanza Beach Villa & Spa.
Thank You.
by A verified traveler from Lausanne
Espace hôtelier les pieds dans l'eau
Posted 1 May 2018
Pros: Idéalement situé, au centre d'une baie de sable fin.
Cons: Toutes les prestations
C'est le service minimal et rien ne vous est proposé.
Idéal pour se mettre à la diète, s'imprégner des saveurs du pays et lire
Location: Loin de tout, cette endroit n'est pas propice à autre chose que le repos et les promenades en bord de mer.
Idéal pour se retirer et faire le vide, en toute simplicité.
Comment from Hotel Management
2 May 2018 by Reservations, Hotel Management
We thank you for taking the time to share your thoughtful review. While we do agree with your comments very much, there is also a lot to do while staying here at Esperanza Beach.
There's many local experiences to enjoy, excursions to tourist destinations easily accessible from Tangalle, walks on our pristine beach front and of course the relaxation you have mentioned.
We do appreciate your feedback very much, and will share your valuable comments with our management.
Wishing you all the best.
by A verified traveler
Endroit magique
Posted 1 May 2018 on HotelsNous avons adoré l’endroit. La suite est vaste et très confortable. L’environnement est parfait et l’hôtel donne directement sur une plage immense magique et surtout déserte. La piscine est un vrai plus et le personnel est très agréable. Chose rare auSri Lanka le ménage des chambres est fait tous les jours. Seuls bémols : prix du restaurant trop chers, escaliers pour accéder à la chambre glissants lorsque mouillés, et un peu loin de tout. Mais sur ce dernier point un chauffeur de Tuk Tuk nommé Sunpun et habitant tout près se fera un plaisir de vous guider et de vous conduire là où vous le désirerez pour un tarif très compétitif.
Comment from Hotel Management
2 May 2018 by Reservations, Hotel Management
Thank you for your kind and thoughtful review!
Recommended
for Getaway With Friendsby A verified traveler
Mały raj na ziemi
Posted 4 Mar 2018 on HotelsHotel jest położony około 5 km od miasteczka Tangalle w bardzo cichej i spokojnej okolicy. Do plaży z hotelu jest jakies 50 metrów. Zatrzymaliśmy sie w willi Esperanza na 7 nocy, dostaliśmy dwa apartamenty położone obok siebie na parterze tuż przy basenie. Pokoje są czyste, nowe, umeblowane bardzo gustownie. W pokojach jest klimatyzacja oraz bezpłatny sejf. W ogrodzie sa ogólnie dotepne lezaki, hamaki i fotele. Hotel jest mały wiec nie było problemu z dostępem do żadnych udogodnień. Na terenie obiektu znajduje się restauracja serwująca śniadania. Można też zamówic lunch i kolację. Co prawda jak na warunki lokalne ceny w restauracji wydają się trochę zawyżone tym bardziej, że na plaży znajdują sie dwie małe knajpki gdzie można bardzo smacznie i tanio zjeść. Plaża cicha i spokojna, w sam raz na relaksacyjny pobyt. Jeśli ktoś liczy na relaks, wyciszenie i spokój to jest to miejsce, które polecam w 100%.
Comment from Hotel Management
7 Mar 2018 by Reservations, Esperanza Beach Tangalle, Hotel Management
Dziękuję bardzo za poświęcenie czasu na podzielenie się z Tobą życzliwością i rekomendacją.
Wspaniale jest przeczytać opisowe komentarze na temat Twojego doświadczenia i jesteśmy naprawdę zadowoleni, że podobał Ci się pobyt u nas.
