Ratings based on 48 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Trip to the Mineral Springs in Montarejos
Posted 13 Aug 2024 on HotelsDecent hotel for the price. It was for pensioners. Surprised that there was no A/C. It wasn't too bad the night we were there. The bed was too soft. Reception was nice to change our room to a double bed from 2 twins. As a result, we got a nice upgrade to a room with a living room. Breakfast was o.k.
Comment from Hotel Management
16 Aug 2024 by Anna R. Customer Service, Hotel Management
Dear Thaddeus, thank you for sharing your experience at Hotel Mora. We are glad to hear that you found our hotel decent for the price. We apologize for any inconvenience caused by the lack of A/C and the soft bed. We appreciate your kind words about our reception staff and are pleased that they were able to accommodate your room preference. It's wonderful to know you enjoyed the upgrade to a room with a living room. Your feedback on breakfast is duly noted. We hope to welcome you back for an even better stay. Warm regards, Anna R. Customer Services
by A verified traveler
Pleasant over night stay.
Posted 27 May 2024 on HotelsOld fashioned. Cleanliness was very good and staff very helpful. Menu del dia was very good and breakfast good. Nothing to eat ie snacks after a long drive. The staff did give us some biscuits with our coffee which we thought was so good! No covered car parking and no Aircon! Good value for money.
Comment from Hotel Management
30 May 2024 by Anna R. Customer Service, Hotel Management
Dear Hugh, thank you for your positive review and for choosing Hotel Mora for your overnight stay. We are delighted to hear that you found our cleanliness to be very good and our staff helpful. We appreciate your feedback regarding the lack of snacks availability after a long drive and the absence of covered car parking and Aircon. Your comments will be shared with the team. We hope to welcome you back soon. Best regards, Anna R. Customer Services
by A verified traveler
Posted 12 Jan 2024
Whilst old it was well equipped, the staff helpful and friendly. Our dog was made more than welcome.
Lovely large towels, comfy bed and a hkt powerful shower.
Definitely recommend this hotel
Comment from Hotel Management
17 Jan 2024 by Norma A., Customer Service, Hotel Management
Dear guest, Thank you very much for your recommendation. We are delighted to read all your kind comments about our hotel, and we are very pleased that you had a good stay. We will be happy to welcome you back if you visit us again. Receive warm regards,
by A verified traveler from London
Posted 24 Jun 2023
A traditional Spanish hotel with good facilities helpful staff and a good bar and restaurant.
Comment from Hotel Management
22 Nov 2023 by Cynthia B. Customer Service, Hotel Management
Dear Stephen,Thank you for the great review! We're pleased to have met your expectations. Your satisfaction is our motivation, and we hope to have the pleasure of hosting you in the future.Warm regards, Cynthia B. Customer Service
by A verified traveler
Posted 4 Sep 2022 on Hotels
Dining room staff brought us a menu that they translated into English for us,only down side no kettle in the room
Comment from Hotel Management
28 Nov 2023 by Cynthia B. Customer Service, Hotel Management
Dear Iris,We appreciate your positive feedback! We're delighted to hear that our staff took good care of you and have contributed to your enjoyable experience. Your kind words inspire our team, and we can't wait to host you again.Best wishes, Cynthia B. Customer Service
by A verified traveler
Posted 18 Dec 2019
Breakfast buffet good, lifts to all floors, but no restaurant available for evening meal.
by A verified traveler
Stop over
Posted 21 May 2019 on HotelsJust over night stop off on way to pyrennes,suitable for our needs with the dog, no complaints
by A verified traveler from 🇮🇲
Posted 12 Jan 2019
The price was good for this accommodation and I was happy to stay here
by A verified traveler
Seeing Spain
Posted 7 Jul 2018 on HotelsHotel is long walk from town but easy by car with good parking at hotel and in town. Castle and town impressive but to get a guided tour make sure you are there on tour days which are limited. Hotel rooms very good ,bathroom ,lounge with tv and bedroom also with tv. Good view of countryside from balcony. Breakfast good with hot and cold Buffet. Menu of the day lunchtime and evening with wine and water. Lift to upper floors. Children's play area.
by A verified traveler
Recommended.
Posted 5 Jun 2018 on HotelsWe used this as an overnight stop and found the hotel to be more than adequate. The staff were all welcoming and more than helpful. The room was clean and comfortable. Breakfast was a normal Spanish buffet. The hot food could have been a little warmer however it was acceptable. Overall a good, value for money stopover.
