Ratings based on 380 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Throop
Posted 23 Nov 2024
The bed was the most comfortable that I've ever slept in at a hotel. And I spent about 30 plus nights this year at hotels. I even pulled back the sheets to see if I could get some information about the bed to possibly buy it for my own personal use. It was that good! The room was very clean. The air conditioning system worked well. The refrigerator was nice and cold. The internet speeds were very good! The only negative in my whole stay was the shower pressure was a little low. The towels were plus sized. I had to stay here due to a power outage in my area. The price was pretty reasonable as well. Very happy with it. Would highly recommend to anybody traveling in this area.
Comment from Hotel Management
24 Nov 2024 by marvella, Hotel Management
Thank you, hope to see you again
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Front desk, Hotel Management
Thank you
by A verified traveler
Posted 27 Oct 2024
Accommodations were clean and the bed was comfortable. Breakfast included a generous selection of hot and cold items. The establishment is dog-friendly at a cost of $50/stay, which is a bit steep for one night but reasonable for longer visits. There was a 15 minute wait at check-in as the attendant had stepped away from the desk, but check-out was quick and seamless. Overall, it was a very pleasant experience.
Comment from Hotel Management
27 Oct 2024 by Marvella, Hotel Management
Dear Karen, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, marvella.smith@khmhotels.com
by A verified traveler
Posted 26 Oct 2024
Great hotel and staff was very accommodating.
Comment from Hotel Management
2 Nov 2024 by front desk, Hotel Management
Thank you.
by A verified traveler
Posted 20 Oct 2024
Beautiful
Comment from Hotel Management
21 Oct 2024 by Ahargraves, Hotel Management
Dear Valued GuestThank you for taking a moment to let us know about your recent stay. We are glad you enjoyed your stay and we look forward to seeing you the next time you visit the area.
by A verified traveler
Posted 20 Oct 2024
Nice clean property nice breakfast in the morning
Comment from Hotel Management
20 Oct 2024 by Marvella, Hotel Management
We thank you for your feedback
by A verified traveler from Enumclaw
Posted 19 Oct 2024
Pet friendly, clean, comfortable, good breakfast options, good pizza nearby, great shower!!
Comment from Hotel Management
20 Oct 2024 by Marvella, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 15 Oct 2024
TV didn't work and technician couldn't fix. Asked for compensation and clerk said she would talk to manager and call me with results. Nothing heard after five days.
I expected more from Fairfield.
Comment from Hotel Management
20 Oct 2024 by Marvella, Hotel Management
We did apologize for the television not properly working, also sent our maintenance to take care of it, you declined. we do not feel compensation is due at this point.
by A verified traveler
Posted 13 Oct 2024
Friendly staff Nice location
Comment from Hotel Management
14 Oct 2024 by Ahargraves, Hotel Management
Dear Valued GuestThank you for taking a moment to let us know about your recent stay. We are glad you enjoyed your stay and we look forward to seeing you the next time you visit the area.
