Ratings based on 698 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
2nd time/yr staying here to meet family for xmas get together. Will stay again.
by A verified traveler
Posted 4 Jan 2025
Did not check in. Wanted a $250 deposit, wouldnt accept cash, woyld have been 3-7 buisness days to get it back. Went to A different hotel
by A verified traveler
Posted 1 Jan 2025
There is a year long strike going on that is not listed, to stay we had to cross the picket line. The room was non refundable and we found out after we booked there. Although it was a lovely stay and a peaceful strike, had I known I would have picked a different location.
Comment from Hotel Management
3 Jan 2025 by Heritage Inn Hotel Moose Jaw, Hotel Management
Hi Deseri, Thank you very much for sharing your review about your recent stay. We appreciate you sharing this feedback with us.Sincerely,Heritage Inn Hotel & Convention Centre Moose Jaw
by A verified traveler from Saskatoon
Posted 1 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Heritage Inn Hotel Moose Jaw, Hotel Management
Hi Gina, Thank you for taking the time to review your recent stay here at the Heritage Inn Hotel & Convention Centre. We are pleased to hear that you enjoyed your stay and hope to welcome you back soon!Sincerely,Heritage Inn Hotel & Convention Centre Moose Jaw
by A verified traveler
Posted 30 Dec 2024
Nice to have other dining options nearby. Wasn't too happy with the hairs found in the bath tub. And they should consider getting their coffee packets for the rooms from a different company. It tastes terrible.
Comment from Hotel Management
31 Dec 2024 by Heritage Inn Hotel Moose Jaw, Hotel Management
Hi Daniel, We appreciate you sharing your thoughts with us. We will review your comments with our housekeeping staff to see where we can make improvements moving forward. We hope to see you again soon.Sincerely,Heritage Inn Hotel & Convention Centre Moose Jaw
by A verified traveler
Posted 30 Dec 2024
All was perfect
Comment from Hotel Management
31 Dec 2024 by Heritage Inn Hotel Moose Jaw, Hotel Management
Hi Krista, Thank you for your review. It is wonderful to hear that you enjoyed your stay. We look forward to welcoming you back!Sincerely,Heritage Inn Hotel & Convention Centre Moose Jaw
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Heritage Inn Hotel & Convention Centre Moose Jaw, Hotel Management
Hi Ellie, Thank you for your kind words! It brings us joy to know that you had a pleasant stay. We look forward to hosting you again in the future and ensuring another excellent experience!Sincerely,Heritage Inn Hotel & Convention Centre Moose Jaw
by A verified traveler
Posted 12 Dec 2024
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Comment from Hotel Management
17 Dec 2024 by Heritage Inn Hotel Moose Jaw, Hotel Management
Hi Liana, We’re grateful for your review and for letting us know about your recent stay. Your comments help us better serve our guests, and we have addressed the issue you highlighted.Sincerely,Heritage Inn Hotel & Convention Centre Moose Jaw
by A verified traveler
Posted 18 Nov 2024
Clean and quiet. Great breakfast.
Comment from Hotel Management
18 Nov 2024 by Heritage Inn Hotel & Convention Centre Moose Jaw, Hotel Management
Hi Angela, Thank you for your kind words! It brings us joy to know that you had a pleasant stay. We look forward to hosting you again in the future and ensuring another excellent experience! Sincerely,Heritage Inn Hotel & Convention Centre Moose Jaw
by A verified traveler
Posted 15 Nov 2024
Continued locked out workers picketing for over a year unresolved.
Comment from Hotel Management
18 Nov 2024 by Heritage Inn Hotel & Convention Centre Moose Jaw, Hotel Management
Hi Cindylee, Thank you very much for sharing your review about your recent stay. We appreciate you sharing this feedback with us.Sincerely,Heritage Inn Hotel & Convention Centre Moose Jaw
