Ratings based on 982 Verified Reviews

4.6 out of 5
84% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Saskatoon

Posted 23 Dec 2024
It is a pleasant old style hotel... would recommend to anyone.
5 out of 5
by A verified traveler

Posted 17 Dec 2024
What a stay!! I travel for work all the time, and usually stay in boring highway hotels. This time I gave the Grant Hall a try and I'm going to stay there every time I come to Moose Jaw now. Its affordable, the character in the building is jaw dropping, service was amazing, and the room itself had a lot of old charm, yet was updated and has modern amenities. The lounge had live music which I enjoyed, and the seating is very comfortable. The only downside is the parking situation. Very tight lot, especially with all the snow. I will stay here again and highly recommend staying here.
Comment from Hotel Management
19 Dec 2024 by Guest Services, Hotel Management
Hello Cylar,Thank you so much for taking the time to share your wonderful experience, Cylar! We are absolutely thrilled to hear that you enjoyed your stay at the Grant Hall Hotel. It's fantastic to know that you appreciated the character and charm of the building, as well as the modern amenities we’ve added for comfort. We're also glad you were able to enjoy the live music in our lounge—it's one of our favorite aspects of the hotel, too!We truly appreciate your recommendation and are looking forward to welcoming you back on your future trips to Moose Jaw. We will certainly keep your feedback on the parking in mind as we continue to improve our guest experience, especially during the winter months. Safe travels, and we can’t wait to have you stay with us again!Warm regards,Guest ServicesGrant Hall Hotel
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Great hotel, service was exceptional. Perfect for exploring Moose Jaw
Comment from Hotel Management
17 Dec 2024 by Kevin, Hotel Management
Hi Heather, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. It's wonderful to know that our service made your stay even better, and we agree Moose Jaw is such a fantastic place to explore! We hope to welcome you back again soon. Safe travels! Guest Services Grant Hall Hotel
5 out of 5
by A verified traveler

Posted 13 Dec 2024
This is a hidden gem. Crisp and clean sheets, firm bed, hot shower with a seat. It’s a 100 year old restored hotel with an interesting history. I would definitely stay here again. Breakfast is not included but you get $5 off per person in the dining area which also is beautifully restored!
Comment from Hotel Management
17 Dec 2024 by Kevin, Hotel Management
Hi Alisa, Thank you so much for your wonderful review! We're so glad you enjoyed the comfort of our crisp sheets, firm bed, and hot shower. Our hotel’s rich history makes it a special place, and we're thrilled you appreciated that unique aspect. It’s also great to hear you enjoyed the dining area and the breakfast discount it’s a perfect way to start the day! We’d love to welcome you back anytime. Thank you for choosing to stay with us! Guest Services Grant Hall Hotel
5 out of 5
by A verified traveler

Posted 10 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Kevin, Hotel Management
Hi Scott, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming you back to the Grant Hall Hotel with not too distant future.
4 out of 5
by A verified traveler

Posted 10 Dec 2024
Nice boutique hotel
Comment from Hotel Management
11 Dec 2024 by Kevin, Hotel Management
Hi Wilf, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming you back to the Grant Hall Hotel with not too distant future.
5 out of 5
by A verified traveler from Saskatoon

Posted 5 Dec 2024
Love this hotel for our little get aways. Dining room is so elegant and the food is fantastic. The hotel is clean, quiet and love the antiques and boutique feel. Never stay anywhere else in Moose Jaw!!!
Comment from Hotel Management
8 Dec 2024 by Grant Hall, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us and that our dining room, food, and boutique atmosphere made your getaway special. We take great pride in maintaining a clean and elegant environment for our guests, and it’s wonderful to know you appreciate the antiques and unique charm of our hotel.It’s always a pleasure to welcome guests like you, and we truly value your loyalty. We look forward to hosting you again on your next visit to Moose Jaw!
2 out of 5
by A verified traveler

Posted 4 Dec 2024
I booked this hotel through Expedia, and the listing clearly stated it was for 2 double rooms. However, when I arrived to check in, the hotel informed me that this was a mistake, and they could only provide 1 room. This was extremely disappointing and not what I had paid for. The reception staff were unhelpful and did not offer a suitable solution or compensation for the inconvenience. Overall, I am very dissatisfied with the service
Comment from Hotel Management
8 Dec 2024 by Grant Hall, Hotel Management
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay with us. We understand how important it is to receive the accommodation that was confirmed in your reservation, and we are deeply sorry that we were unable to meet your expectations regarding the room allocation.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Dec 2024
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Loved staying here. One of my favourite hotels. 😊
Comment from Hotel Management
27 Nov 2024 by Kevin, Hotel Management
Hi Marilou, Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with us and that we're one of your favorite hotels. We can't wait to welcome you back on your next visit! Best regards,Guest Services Grant Hall Hotel