Ratings based on 773 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Comfortable bed. Good shower. Clean room. Bistro area including evenings that is staffed.
Sad no hot tub.
Comment from Hotel Management
26 Dec 2024 by Jason, Bookkeeper, Hotel Management
Hi Donna,Thank you for taking the time to leave a review. We look forward to welcoming you back when you are in the area!
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Jason, Bookkeeper, Hotel Management
Hi Suzanne,Thank you for taking the time to leave a review. We look forward to welcoming you back when you are in the area!
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Jason, Bookkeeper, Hotel Management
Elaine,Thank you for taking the time to leave a review. We appreciate your feedback, and we hope to see you again when your travels bring you to the area!
by A verified traveler
Posted 1 Oct 2024
There is no continental breakfast included in the reservation. I can't remember the last time we didn't have a breakfast included in our motel stay. I know that would probably increase the cost of the room, but I think it would be appreciated by a lot of guests.
Comment from Hotel Management
1 Oct 2024 by Jason, Bookkeeper, Hotel Management
Hi Donna,Thank you so much for your feedback. Courtyard by Marriott is one brand that seeks to improve the experience of our guests by providing a breakfast made-to-order, rather than a complimentary breakfast that my be a lower quality. I am sorry our restaurant was not up to your standards. We hope you choose to stay with us again, and enjoy our Bistro!
by A verified traveler
Posted 25 Sep 2024 on Hotels
The staff thag checked us in was super friendly and efficient, great first impression goes a long ways! Our room was clean ans comfy for a one night stay. There was a coffee maker in the riom but not carafe so had to go to lobby and no microwave but not a huge deal.
Comment from Hotel Management
27 Sep 2024 by Jason, Bookkeeper, Hotel Management
Hi Karla,Thank you for taking the time to leave us feedback. We appreciate all that we can get, and we hope you will stay with us when you are in the area again!
by A verified traveler
Posted 18 Sep 2024 on Hotels
Check-in person, young guy on 9/17/24 was excellent. We had tickets to a concert at Bluestem and weren't sure about parking, but he had good advice.
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
9 Sep 2024 by General Manager, Hotel Management
Thank you for your outstanding 5-star review! We look forward to welcoming you back for another exceptional stay in the near future.
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
1 Sep 2024 by Jason, Bookkeeper, Hotel Management
Hello Kacy,We apologize that your stay was not up to your standards. We also hope you will give us a chance to make this right for you by staying with us again in the future. Thank you for the review, and I hope you have a great rest of your day!
by A verified traveler
Posted 22 Aug 2024
Comment from Hotel Management
1 Sep 2024 by Jason, Bookkeeper, Hotel Management
Hello Shannon,Thank you for leaving a review. We are sorry to hear that your stay was not entirely up to your expectations. We hope that you do give us a chance to fix this for you in the future!
by A verified traveler
Posted 17 Aug 2024
Nothing special
Comment from Hotel Management
23 Aug 2024 by GSM, Hotel Management
Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not stand out as special. Our goal is to provide a memorable and enjoyable experience for all our guests, and we regret that we fell short in your case.Your comments are valuable to us, and we will use them to continue improving our services and amenities. We hope you will consider staying with us again in the future, giving us another opportunity to provide you with a more exceptional experience.