Ratings based on 277 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
The hotel is within walking distance to the mall. The Mall has excellent dining and shopping options. The hotel is a bike ride or car ride away from Library University. (Go Flames). We did have one issue with being double charged, which was corrected. We also had an issue with maid service and a bug problem but were comped for that. Overall, the hotel is clean and an excellent choice.
Comment from Hotel Management
27 Nov 2024 by Peyton Myers, Hotel Management
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our housekeeping supervisor and fellow leadership team to ensure the necessary guidelines are in place and reviewed to prevent these instances from occurring in the future.
by A verified traveler
Posted 27 Oct 2024
And Cook Out right across the street.
Comment from Hotel Management
29 Oct 2024 by Peyton Myers, Hotel Management
Thank you so much for taking a moment to share your recent experience. We are happy to see you enjoyed your stay with us.
by A verified traveler
Posted 20 Oct 2024
From our arrival to our check out, this property was fantastic. The staff has been super helpful, including providing extra toiletry amenities when our bags were lost during transport. Even though this is a residence property, we had housekeeping service for the two nights of our stay. Close to the only mall in the area, as well as a burger/fast food restaurant across the street that’s open after midnight, and also close by to a Walmart, and Sam’s Club.
Having the mini kitchen was great, as was the full-size fridge. Highly recommend packing some microwave popcorn if you’re planning a night in. There’s a microwave in every room! The included complimentary breakfast in the morning is top-notch, including good quality, coffee, eggs, sausage, potatoes, grits, fruit/cheese, yogurt, and many pastry/bread products. The staff that attends to the breakfast station is very conscientious, Even coming around 10 minutes before closing to make sure that nothing else was needed. Would definitely recommend staying here if visiting a
Liberty U student, or anytime in the Lynchburg, VA area.
Comment from Hotel Management
23 Oct 2024 by Peyton M, Hotel Management
Thank you for taking a moment to share your recent experience with our hotel. I am glad you were able to enjoy your stay with us. It is nice having all the differents restaurants and stores around us, it makes it convenient for the guests that stay with us.
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Peyton Myers, Hotel Management
Thank you so much for taking a moment to share your recent experience. We are happy to see you enjoyed your stay with us.
by A verified traveler
Posted 2 Sep 2024
helpful and very friendly staff
Comment from Hotel Management
3 Sep 2024 by Peyton Myers, Hotel Management
Thank you so much for taking a moment to share your recent experience. We are happy to see you enjoyed your stay with us and enjoyed the temas great hospitality.
by A verified traveler
Posted 1 Sep 2024
Hotel was great for the price and I would stay again. There is a big shopping mall next door to the hotel, but really nothing else of interest. You need to drive to get anywhere of leisure interest.
Comment from Hotel Management
1 Sep 2024 by Peyton Myers, Hotel Management
Thank you so much for taking a moment to share your recent experience. We are happy to see you enjoyed your stay with us.
by A verified traveler
Posted 24 Aug 2024
Great location, and excellent service. Everyone was very helpful and friendly!
Comment from Hotel Management
1 Sep 2024 by Peyton Myers, Hotel Management
Thank you so much for taking a moment to share your recent experience. We are happy to see you enjoyed your stay with us and enjoyed the temas great hospitality.
by A verified traveler
Posted 19 Aug 2024
Great location and friendly staff
Comment from Hotel Management
20 Aug 2024 by Peyton Myers, Hotel Management
Thank you so much for taking a moment to share your recent experience. We are happy to see you enjoyed your stay with us.
by A verified traveler
Best near LU
Posted 9 Aug 2024 on HotelsWe stay at a lot of hotels but this one stood out to us as the best. Our room was wonderful so maybe that is why. For some reason we had a king suite with a kitchen and a big bathroom. It was so nice and we did not pay any extra. I wish that we were staying longer. The location is nothing special but it is very close to LU. Right across the parking lot from the mall and Cookout is on the other side.
The beds, pillows, linens, towels, breakfast, staff, and grounds were all good. Things seemed new. I would definitely stay here again.
Comment from Hotel Management
12 Aug 2024 by Peyton Myers., Hotel Management
Thank you so much for taking a moment to share your recent experience. I am happy you found the room spacious and comfortable. I am glad you were able to enjoy your stay with us.
by A verified traveler
Posted 29 Jul 2024
Clean and very friendly. Only issues i had was the toilet paper dispenser in the bathroom was partially broken, pool was out of service, and elevators were scary. But having the basketball hoop was a great amenity! Shopping is very close!
Comment from Hotel Management
12 Aug 2024 by Peyton Myers. , Hotel Management
Thank you so much for taking a moment to share your recent experience. I apologize for the toilet paper holder being broken and for the pool being closed. Unfortunately we had to close the pool due to the chemicals being to high to swim in. I am glad you were able to enjoy your stay with us.
