Ratings based on 488 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by CY Montvale, Hotel Management
Good day Thomas,So happy to have had you as our guest! Thanks for the great review. Please come back to the Courtyard Montvale the next time you are in the area.
by A verified traveler
Posted 30 Oct 2024
I’ve never had a bad Marriott experience and this stay just confirms that I will always choose Marriott over other hotels.
Comment from Hotel Management
30 Oct 2024 by CY Montvale, Hotel Management
Good day Keith,Thank you so very much for your kind words and loyalty! We are lucky to have the opportunity to serve you while you travel! Come back and stay with us again!
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by CY Montvale, Hotel Management
Good day Samuel,Thank you for choosing the Courtyard Montvale for your travel needs. It is great to know that you enjoyed yor stay!
by A verified traveler
Posted 28 Oct 2024
Stay two nights great experience
Comment from Hotel Management
30 Oct 2024 by CY Montvale, Hotel Management
Good day Samuel,Thank you for choosing to stay with us at the Courtyard Montvale! We are super happy to know that you enjoyed your stay. Please come back soon!
by A verified traveler from Ashburnham
Posted 23 Oct 2024
Make sure you're not put in a handicapped-accessible room unless you need it! We were, w/o need or request, and this is a massive hotel (so I'm sure it was not b/c they were so full). The bed was very low, there was no vanity in the bathroom, just a small table, and there was no fridge in the cabinet where it should have been. I requested one, was told it would be there soon (though "there's a language barrier w/ housekeeping") and a guy arrived with an industrial fan. He returned w/ a small fridge, when I showed him what was needed, and he returned with a fridge that didn't fit in the cabinet. So, we had that ugly box sitting on the floor outside the cabinet! I requested a room change but was assured that it would be handled.
The room was "Spartan." Not one decorative item on the walls, and all grays (with a burnt-orange chair, fortunately). I think it's just been remodeled...tho the fridge cabinet is too small for a small fridge!
Cocktail lounge was incredibly noisy, so we went to the back dining room...just as raucous, so we chose to eat in the bar. The food was great!
Unfortunately, the room was not.
Comment from Hotel Management
30 Oct 2024 by CY Montvale, Hotel Management
Good day Deborah,We appreciate your candid feedback and have shared your point with the Housekeeping Manager. Thank you for giving us an opportunity to improve!
by A verified traveler
Posted 22 Oct 2024
Great
Comment from Hotel Management
22 Oct 2024 by CY Montvale, Hotel Management
Good day William,It is wonderful to know that you enjoyed your stay with us at the Courtyard by Marriott Montvale. Thank you so very much for taking the time to complete the satisfaction survey. We hope to have you as our guest again in the future!
by A verified traveler
Posted 21 Oct 2024
Enjoyed my stay. Very relaxing
Comment from Hotel Management
22 Oct 2024 by CY Montvale, Hotel Management
Good day Evelyn,Thankyou for the great review! We are thrilled that you enjoyed your stay at the Montvale Courtyard by Marriott!See you nect time.
by A verified traveler from Hanover
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by CY Montvale, Hotel Management
Good afternoon, Inna.Thank you for choosing to stay with us at the Montvale Courtyard by Marriott. We are happy to see that your enjoyed your stay. Please come see us again!
by A verified traveler from Montvale
Posted 18 Oct 2024
We received a room that was designed for handicap access. Most of the the time I don't care but this room was just too much. I was only there for 2 nights (ended up staying one night) so I didn't complain. The hotel was busy that weekend with multiple weddings so I let it be.
Comment from Hotel Management
18 Oct 2024 by CY Montvale, Hotel Management
Good day Zohar,Thank you for taking the time to provide us with valuable feedback regarding your recent stay. Please note that the room you selected during your reservation process on Expedia was a mobility & hearing accessible room. We apologize that this selection is not what you intended and resulted in a disappointing stay. We do hope that if your travels bring you back to the area, you will choose to stay with us again in one of the non-accessible guest rooms, you may be more comfortable in.
by A verified traveler
Posted 13 Oct 2024
The receptionist was very nice and professional. I asked her to change my room for me, she did it without hesitation and quick. Changing the room was just a preference for me, because I like to be in a higher floor than the 1st floor. Overall it was a great experience.
Comment from Hotel Management
14 Oct 2024 by CY Montvale, Hotel Management
Hello Martine,Thank you for taking the time to complete a review of your stay at the Courtyard by Marriott Montvale. Our team is always happy to assist whenever possible. We are pleased to know that we could meet your desired room location request! Come back and see us again!
