Ratings based on 73 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
by A verified traveler
Posted 18 Oct 2024
Bedrooms/shower room great, rest of the facilities tired.
by A verified traveler
Posted 13 Oct 2024
It’s an old property there’s a lot of stairs BUT the room was spacious the water pressure is great Staff carried my case upstairs breakfast is great location is central Entertainment in the bar disco karaoke pool etc value for money 💛
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 2 Oct 2024
Hotel is cleaned daily and offer a generous breakfast each morning
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 8 Sep 2024
staff were really helpful and it was very clean but there was lots of stairs too go up and down and there wasnt a lift for disabled people and no parking
by A verified traveler
Posted 3 Sep 2024
My wife was born in kirkaldy she is 79yrs I am 82yrs we were shocked when we were put on the third floor when there is no lift we stuck it out for two days bot the muscles on our legs could not bear it anymore in fact my hip joint is still giving me pain the whole holiday was ruined it was supposed to be her last chance to recap on her family and places to visit
by A verified traveler
Posted 3 Sep 2024
On my arrival, Hayden the young gentleman at the bar was extremely welcoming and personable. He took me to my room and allowed me time to settle in. I returned down to the local bar and had some drinks. On my arrival to the dining room in the morning after an eventful night, i was greeted by hostility and insults from the cook Colin. Colin was initially not allowing me to sit in the dining room reporting "You are putting off other guests with the way you are and the smell coming off you with alcohal." I apologised and reported that i did have too much last night, but was just needing some food. He refused to serve me. I sat down and had some apple juice. He then returned to my table and said "What did you order then?" I reported the full english breakfast. He returned a while later and threw the plate down in front of me and walked away. He stood at the kitchen door and watched me the whole time i sat at the table. I had stayed in the hotel earlier in the week and could not fault it. It was excellent. This experience with the cook Colin has put a black mark on my stay.
by A verified traveler
Posted 12 Aug 2024
What's not to like? Nice clean room with little extras like a bottle of water, and shampoo and shower gel, which are thoughtful and appreciated. Excellent staff, and had a brilliant full Scottish breakfast cooked for me fresh. Would definitely stay here again. Many thanks to the staff for a pleasant stay.
