Ratings based on 379 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
As a solo traveler who doesn't need much, this was prefect. Self-check in was easy and convenient
by A verified traveler
Posted 20 Sep 2024
Location was perfect in front of theatre St Denis. It was clean quiet and had great snacks.
by A verified traveler
Posted 13 Sep 2024
Available amenities exceeded expectation
by A verified traveler
Posted 16 Aug 2024
This place scammed me big time! They don’t tell you in the ad it backs onto a Mexican restaurant that blasts music into your room for 12 hours a day. I spent $900 on this space for a quiet place to work for the week and I could barely even spend any time there because of the noise. Horrible experience - will never stay here again
Comment from Hotel Management
19 Aug 2024 by Unique Stays / Hotel Le Relais Lyonnais, Hotel Management
Hi Spencer,We are sorry to hear that this was your experience with us, but we thank you for your feedback as this helps us ameliorate our services. During your booking process and with your check in instructions, our phone number was provided to you for any situation you may encounter. That said, we would have been happy to contact the restaurant below our Hotel to ask them to be mindful of the music had you reached out to us. In addition, we understand that you were looking for a quiet place to work, and had that been mentioned during your booking process, we could have accommodated with a quieter room on a different floor. Nonetheless, we understand how music playing all day could have disturbed your stay and work and we sincerely apologize that this was your experience.
by A verified traveler
Posted 12 Aug 2024
Everything worked pretty well. While I would prefer on site parking and an on site staff person, things worked out pretty well.
Comment from Hotel Management
20 Aug 2024 by Unique Stays/Hotel Le Relais Lyonnais, Hotel Management
Thank you so much for you feedback David, it was a pleasure to host you!
by A verified traveler
Posted 11 Aug 2024
Comment from Hotel Management
20 Aug 2024 by Unique Stays/Hotel Le Relais Lyonnais, Hotel Management
Thank you!
by A verified traveler
Le Relais Lyonnais, Montreal
Posted 14 Jun 2024 on HotelsWent to Montreal for the F1 race. This place was comfortable and quiet. It is located about 4 min walk from Berri-UQAM station, with public transportation to most everywhere. The neighborhood was quite nice and kept-up with many restaurants to eat at. Le Cafe Big Trouble, about 10 min walk, was wonderfully yummy. The owner was very pleasant. The only neg part of stay was several burnt-out bulbs, making the place dark. Fix that and 10/10!
Comment from Hotel Management
20 Aug 2024 by Unique Stays/Hotel Le Relais Lyonnais, Hotel Management
Thank you so much for your feedback Lori! The lights have since been fixed. We're happy you discovered Le Cafe Big Trouble, it's definitely one of our favorite spots as well! We hope to host you again should you return to Montreal :)
by A verified traveler
Le Relais Lyonnais, Montreal
Posted 14 Jun 2024 on HotelsWent to Montreal for the F1 race. This place was comfortable and quiet. It is located about 4 min walk from Berri-UQAM station, with public transportation to most everywhere. The neighborhood was quite nice and kept-up with many restaurants to eat at. Le Cafe Big Trouble, about 10 min walk, was wonderfully yummy. The owner was very pleasant. The only neg part of stay was several burnt-out bulbs, making the place dark. Fix that and 10/10!
by A verified traveler
Posted 10 Jun 2024
outstanding trip. i picked this property based on some searching and it turned out to be a total gem. highly recommend.
Comment from Hotel Management
20 Aug 2024 by Unique Stays/Hotel Le Relais Lyonnais, Hotel Management
Thank you for such a glowing review Thomas! We're so pleased to hear you enjoyed your stay with us :) You're welcome back anytime!
by A verified traveler
Posted 10 Jun 2024
Property is well located and transportation in the area is easily accessible. The rooms are a good size and clean but a little tired. The noise from the street and the rear of the building is surprisingly loud. Nice staff. Breakfast is a buffett of fruit and pre-packaged products.
Comment from Hotel Management
20 Aug 2024 by Unique Stays/Hotel Le Relais Lyonnais, Hotel Management
Thank you for your review Chris. We're sorry to hear the noise from the street was disruptive, however we're glad it didn't taint your experience. We would be happy to host you again should you return to Montreal!
