Ratings based on 151 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
LOVED my stay here. I’d choose this place over any fancy hotel any day. Louise (spelling?) was so nice and accommodating. She went above and beyond to make sure we had everything we needed. Breakfast was delicious. Again, Louise made sure there were options for my 2 year old. Thank you so much for such a wonderful stay. We look forward to visiting again in the future!
Comment from Hotel Management
26 Sep 2024 by Frédéric & Louise Vézina, Hotel Management
Thank you so much, Joanne! We’re thrilled to hear that you had such a wonderful stay and that we could make your visit special. We’re glad the breakfast options worked out well for your little one too. We would be delighted to welcome you back anytime! Take care and see you in the future!
by A verified traveler
Posted 26 Aug 2024
Lovely
Comment from Hotel Management
27 Aug 2024 by Frédéric Vézina, Hotel Management
Thank you so much, Marcin, for your lovely review! We're delighted that you enjoyed your stay. We look forward to welcoming you back to Le Refuge du Poète!
by A verified traveler
Posted 4 Jun 2024 on Hotels
Comment from Hotel Management
4 Jun 2024 by Louise & Frederic, Hotel Management
Hello,Thank you very much for taking the time to rate us and for giving us an 8 out of 10! We are delighted to know that you enjoyed your stay with us.Best regards,
by A verified traveler
Posted 5 May 2024
Charming old stone storybook house, sweet and friendly proprietors. It has the feel of a youth hostel, with a little outside garden, piano, shared bath and kitchen access. You get to old town via a walk and metro ride, and it's just fine if you are not in a rush. The vieux neigborhood surrounding the 'refuge' is interesting and there's a walking path nearby where you can see all the people who live here walking their dogs and so on....delightful!
Comment from Hotel Management
6 May 2024 by Louise & Frederic, Hotel Management
Thank you for your lovely review! We're delighted to hear that you enjoyed the charming ambiance of our stone house and found our proprietors friendly. It's wonderful that you appreciated the youth hostel vibe, shared amenities, and the interesting neighborhood surroundings. We hope to welcome you back again soon!
by A verified traveler
Posted 4 Feb 2024
Design of the room, arts, tranquility, and home-like atmosphere of the room. It was a pleasure to stay there.
Comment from Hotel Management
4 Feb 2024 by Louise & Frederic, Hotel Management
Thank you for your good comments. We were happy to meet you and we hope to see you again for another stay.Have a good day,
by A verified traveler
Posted 23 Sep 2023
This is a really charming place with a very kind and nice host. The place is steps away to nice restaurants, walking and cycling area.
Some downsides of an old house are that rooms are small (at least mine was), with tiny fridge and tiny table, no ventilation in the room or in the shared bathroom (so it can only be controlled by opening/closing windows), water drainage in the sink and the bathroom could be improved as well.
Comment from Hotel Management
27 Sep 2023 by Louise & Frederic, Hotel Management
Thank you for enjoying your stay in our accommodation. The Poet's Refuge is a century-old house from 1854. At that time, the rooms were small to conserve heat. This is the reason why we were not able to put a private bathroom in each bedroom although the ''Poetry'' bedroom has one since it was the master bedroom of the house. We are taking note of areas for improvement in the near future.Kind regards,
by A verified traveler
Posted 16 Aug 2023
Comment from Hotel Management
17 Aug 2023 by Louise & Frederic, Hotel Management
Merci pour votre appréciation de votre séjour.Au plaisir de vous revoir dans notre établissement.
by A verified traveler
Posted 3 Aug 2023
I booked a 3 night stay at Le Refuge du Poete in Longueuil, Quebec for a stay July 20-23. It is listed on Expedia and on Hotels.com as a B&B. IT DOES NOT SERVE BREAKFAST! I specifically booked it to have the breakfast included before heading into Montreal for business. I was very disappointed. It was too late once I had slept the first night to change my reservation. The description must be changed as it is misleading.
Comment from Hotel Management
5 Aug 2023 by Louise & Frederic, Hotel Management
Dear Cindy,We apologize for any confusion caused by the absence of breakfast during your recent stay at Le Refuge du Poete. We understand that it was an important aspect of your booking, and we apologize for any inconvenience this may have caused. Please note that breakfast was offered as an option in the past, but we made the decision to discontinue it this year. We will update the description to reflect this change accurately. We appreciate your understanding and hope you had an enjoyable stay otherwise. If you have any further questions or concerns, please don't hesitate to contact us.Warm regards,
by A verified traveler
Posted 19 Apr 2023
Great hospitality, would recommend this stay to anyone traveling to Montreal area. Nice place to stay outside of the city, convenient location with many dining options within walking distance.
Comment from Hotel Management
24 Apr 2023 by Louise and Frederic, Hotel Management
Thanks for your appreciation.We hope to see you again in our establishment.Have a great day
by A verified traveler
Posted 14 Dec 2022
Comment from Hotel Management
4 Feb 2024 by Louise & Frederic, Hotel Management
Thank you for your appreciation.Have a good year.
