Ratings based on 948 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Comment from Hotel Management
12 Jan 2025 by Service Clienteles, Hotel Management
Merci d'avoir pris le temps de répondre à notre sondage concernant votre séjour!Nous sommes très reconnaissants que vous ayez choisi de rester avec nous pendant votre séjour à MontréalNous espérons que votre prochaine visite arrivera plus tôt que tard !
by A verified traveler
Posted 10 Jan 2025
No review
Comment from Hotel Management
12 Jan 2025 by Service Clienteles, Hotel Management
Merci d'avoir pris le temps de répondre à notre sondage concernant votre séjour!Nous sommes très reconnaissants que vous ayez choisi de rester avec nous pendant votre séjour à MontréalNous espérons que votre prochaine visite arrivera plus tôt que tard !
by A verified traveler
Posted 6 Jan 2025
The neighbouring area is tough with homelessness, litter excrement visible everywhere. The outdoor lot my car was parked had the next Mercedes back window smashed into and feared for my vehicle all night.
by A verified traveler
Posted 6 Jan 2025
Close to everything.
by A verified traveler
Posted 6 Jan 2025
Staff was very friendly and helpful
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Guest Relation Team, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.
by A verified traveler
Posted 5 Jan 2025
Very good
Comment from Hotel Management
6 Jan 2025 by Guest Relation Team, Hotel Management
Thank you for taking the time to rate your experience. We are thrilled that you chose to stay with us on your trip to Montréal. Thank you for your kind review and we hope to see you again on future visit!
by A verified traveler
Posted 5 Jan 2025
Very expensive prices
by A verified traveler
Posted 5 Jan 2025
Thanks
Comment from Hotel Management
6 Jan 2025 by Guest Relation Team, Hotel Management
Thank you for taking the time to rate your experience. We are thrilled that you chose to stay with us on your trip to Montréal. Thank you for your kind review and we hope to see you again on future visit!
by A verified traveler
Posted 3 Jan 2025
Arrived having a moldy cheesecake and wine intended for a prior guest in our hotel room. Took staff some time to respond to some phone calls placed with the front desk as to whenever we were in the correct room or not.
Liked the doors that prevent the cold from entering the lobby.
Didn’t use pool or any amenities. Breakfast requires payment. Truck didn’t fit in garage but alternative offered was reasonable. The hotel was clean, requests for towels and for room cleaning were noted by front desk but did not get done.
