Ratings based on 986 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from North York
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by walid, Hotel Management
Bonjour,Merci pour votre note, espérant de vous revoir la prochaine fois.MerciWalid
by A verified traveler
Posted 23 Dec 2024
Very good hotel and services for the price. Walking distance from the old town. Safe area around. Great breakfast for the hotel rate. Clean room and facilities.
Comment from Hotel Management
25 Dec 2024 by cherif, Hotel Management
Thank you for your kind review! We’re so glad to hear you enjoyed your stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
19 Dec 2024 by cherif, Hotel Management
Merci beaucoup pour votre retour positif ! Nous sommes ravis que votre expérience ait été à la hauteur de vos attentes. Votre satisfaction est notre priorité et nous serions heureux de vous accueillir à nouveau prochainement. À très bientôt
by A verified traveler
Posted 30 Nov 2024
Thoroughly enjoyed our stay at Le Roberval. Our room was immaculately clean. I was pleasantly surprised by this and really think housekeeping deserves a ton of credit. You can tell they care a lot to actually clean all the fine details like corners, in and around appliances, and under furniture; it would be so much easier for them to just ignore it.
The layout is more like a studio apartment than typical hotel room. Couch, balcony, and kitchenette were included in our room. Appliances and furniture were a bit dated, but all so clean that there is little to complain about.
Very good breakfast considering the small size of the hotel with good selection and freshness. Food stations can get crowded though.
Decent location, about 15 minutes walk to Old Montreal and only a 2 minute walk to the Metro. Me and my girlfriend both agreed we will be staying here next time we are in Montreal; overall, it was a great value for the money.
Comment from Hotel Management
2 Dec 2024 by Charlene, Hotel Management
Dear Luke,Thank you so much for taking the time to share such detailed and thoughtful feedback about your recent stay at Hôtel Le Roberval. We are absolutely thrilled to hear that you and your girlfriend thoroughly enjoyed your visit and that we could provide a welcoming and comfortable home base for your time in Montreal.Your kind words about our housekeeping team mean the world to us. They take great pride in ensuring our rooms meet the highest standards of cleanliness, and it’s so rewarding to know that their dedication to the fine details made such a positive impression on your stay. Rest assured, your compliments will be shared with the team to celebrate their exceptional efforts!We’re delighted you appreciated the studio-style layout of our rooms, including the added convenience of the kitchenette and the comfort of the balcony and couch. It’s great to hear these features contributed to your overall experience. While some of our furnishings may show their age, we’re glad their cleanliness and functionality helped you feel right at home.We can’t wait to welcome you both back for another stay. Knowing that you’d choose us again means everything to us! Until then, we wish you safe travels and many more wonderful adventures.Warm regards,
by A verified traveler
Posted 24 Nov 2024
Would definitely stay again. Great location. Nothing fancy but just needed somewhere to sleep. Walking distance to a lot of shops and sites. Only issue was parking, very tight access, won’t fit a truck and was $20 a night. Found out half way through could have parked at the CHUM building for $11 per 24 hours.
Comment from Hotel Management
24 Nov 2024 by walid, Hotel Management
Hello,We appreciate your feedback, yes we are sorry about the parking, we have outdoor parking for big cars also.Hope to see you next time :)Thanks.Walid
by A verified traveler from Stittsville
Posted 19 Nov 2024
Room amenities were nice, very clean, breakfast was good with nice variety. Staff was nice and helpful. Would stay again.
Comment from Hotel Management
20 Nov 2024 by Matvey, Hotel Management
Hello,we are glad you enjoyed your stay and hope to see you soon.Thank you and have a wonderful day!
by A verified traveler
Posted 16 Nov 2024
The stay was nice, but they need to reupholster the sofas in the suites. Old and not so nice.
Comment from Hotel Management
16 Nov 2024 by cherif, Hotel Management
Thank you for your feedback. We're glad to hear that you had a nice stay overall. We appreciate your comments regarding the sofas in the suites, and we will certainly take them into consideration for future improvements. We’re always working to enhance our guests' experience, and your input helps us in that process. We hope to welcome you back soon.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by cherif, Hotel Management
Thank you for your kind rating! We're so glad to hear you had a great stay with us. If there's anything you'd like to share about your experience, we'd love to hear your thoughts. We look forward to welcoming you back soon.
by A verified traveler
Posted 14 Nov 2024
No complaints. Got exactly what we asked for! Staff was very polite and helpful, hotel was a really nice walking distance from everything, the room had everything we needed and cleanliness was far from a problem. Would highly recommend and will definitely be back next time we visit. Very good price too. Thank you!
Comment from Hotel Management
14 Nov 2024 by CR, Hotel Management
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and found everything to be just as you’d hoped. Our team works hard to ensure our guests feel welcomed and well taken care of, and we’re glad that our location and amenities contributed to a great experience. We look forward to welcoming you back on your next visit—thank you for recommending us, and we can’t wait to see you again!
by A verified traveler
Posted 11 Nov 2024
I traveled with my mon for 4days and the room we stayed was completely comfortable, quiet and clean. The breakfast has enough kind of food and drinks. I really like this hotel and if I come to Montreal again, will be staying this hotel again. Lastly, all the stuff is very nice and helpful for everyone. Thanks to them, we could have great days.
Comment from Hotel Management
11 Nov 2024 by walid, Hotel Management
Hello,We would like to sincerely thank you for taking the time to share your experience following your stay at Hotel labelle, your positive feedback means a lot to us, we hope to see you again :)Thank you.
