Ratings based on 695 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Seattle
Posted 25 Sep 2024
Lovely and interesting rooms, excellent hosts, great location for exploring the old city. Highly recommend!
Comment from Hotel Management
26 Sep 2024 by Fatima, Hotel Management
Hello Laura, thank you for this lovely comments. We're all so happy to hear your stay was a real 5/5. We hope to welcome you soon for another wonderful time in Montreal.
by A verified traveler
Posted 21 Sep 2024
Perfect location! Very walkable. Room very clean and box breakfast was quite good. Only downside was no elevator.
Comment from Hotel Management
21 Sep 2024 by Catherine, Hotel Management
Thank you Elvira for your review. We do have a great location, close to everything :) We are sorry that the fact that our small hotel does not have an elevator was a negative side, however, this information is available in our hotel description across all platforms.We are happy you enjoyed your time in Montreal, maybe we will see you another time, in one of our other properties :)
by A verified traveler
Posted 18 Aug 2024
Very conveniently located in the historic part of downtown. Boutique hotel with great, rustic room. Very nice bathroom facilities. The staff couldn't have been more pleasant and helpful! Highly recommend Hotel Epik!
Comment from Hotel Management
19 Aug 2024 by Catherine, Hotel Management
Thank you so much Kevin for this amazing review! We do have an amazing location and our small hotel is quite a gem! And you are right, our team is pretty great too :) They do everything possible to offer the best stay to all our guests!See you soon,Epikly
by A verified traveler
Posted 14 Aug 2024
loved it.
Comment from Hotel Management
14 Aug 2024 by Annaïg, concierge, Hotel Management
Hello Patricia,Thank you for this nice review. We are glad you loved your stay in Old Montreal.See you again for your next trip!Best regards,
by A verified traveler
Posted 7 Aug 2024
The Epik Montreal is a charming boutique hotel in the heart of the Old Quarter. The room had character and was very comfortable. The staff was kind and helpful. We loved the breakfast that could be taken in the dining room or your own room. The parking lot was just around the corner. Highly recommend!
Comment from Hotel Management
7 Aug 2024 by Pablo, Hotel Management
Hello Luke, Thank you for your lovely comment !Indeed our hotel has many qualities, we want to focus on the customer experience to ensure that you can have the best time of your stay.We hope to see you again for your next stay in Canada.Epikly
by A verified traveler
Posted 29 Jul 2024
Streets very dirty lots of garbage, no fridge in room
Comment from Hotel Management
1 Aug 2024 by Annaïg, concierge Epik Hotel, Hotel Management
Bonjour Katrina,Thank you for your feedback. We apologize for the inconvenience you experienced. The city strives to maintain cleanliness in the streets. Regarding the fridge, we regret that it was not available in your room. We do not want to add too much furniture and a fridge can also be a bit noisy. However, your comments are valuable to us as we work to improve our services.Thank you and have a nice day.Best regards,
by A verified traveler
Posted 2 Jul 2024
Great room, location and service. We look forward to visiting again.
Comment from Hotel Management
2 Jul 2024 by Emma, réceptionniste, Hotel Management
Hello Philip, thank you so much for this great review. We are also looking forward to your next visit. Epikly yours, Hôtel Epik
by A verified traveler
Posted 13 Jun 2024
Excellent place in the middle of everything.
Comment from Hotel Management
13 Jun 2024 by Hôtel Épik , Hotel Management
Hello there, thank you so much for this amazing review. We hope to see you soon for another good time at Hotel Epik. Epikly yours, Team Hotel Epik
by A verified traveler
Posted 5 Jun 2024
Beautiful architecture everywhere
Comment from Hotel Management
6 Jun 2024 by Annaïg - Receptionist-Concierge, Hotel Management
Bonjour Jack,Thank you for this great review and for taking the time to share it with us.We are pleased to see you enjoyed our historical building and its charming character (stone walls, wooden beams). It was built in 1829.See you next time in Old Montreal.Epikly yours.
by A verified traveler
Posted 1 Jun 2024
They upgraded our room for us when we arrived. The room was clean, beautiful and the staff were welcoming, helpful, and gracious. We parked with Indigo Parking, just around the corner and only a two minute walk from the hotel. The breakfast delivered to our room was perfect! Whenever we visit Montreal, we plan to stay with Epik. We had a wonderful visit.
Comment from Hotel Management
1 Jun 2024 by charlie(she/her), Hotel Management
Hello Theresa, thank you for this lovely comments. We're all so happy to hear your stay was a real 5/5. We hope to welcome you soon for another wonderful time in Montreal.Kin RegardsCharlieFront DeskEpik
