Ratings based on 700 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Fatima, Hotel Management
Thank you so much Deborah for your 5/5 review! We hope you had an EPIK stay with us! See you next time!
by A verified traveler
Posted 11 Nov 2024
Everything was perfect!
Comment from Hotel Management
11 Nov 2024 by Olivier, Front desk , Hotel Management
Dear Maria, We thank you for your nice review regarding our Epik hotelWe are really happy you have enjoyed your stay with us We look forward to welcoming you once again in Montreal Epikly yours
by A verified traveler
Posted 14 Oct 2024
We actually stayed at the sister Hotel the Bonaparte. The Epil had a maintenance issue with our room. The Bonaparte was beautiful and had an amazing restaurant and a super helpful staff.
Comment from Hotel Management
15 Oct 2024 by Catherine, Hotel Management
Thank you Marlene,We are pleased that you enjoyed your time at the Bonaparte! Epikly
by A verified traveler from Seattle
Posted 25 Sep 2024
Lovely and interesting rooms, excellent hosts, great location for exploring the old city. Highly recommend!
Comment from Hotel Management
26 Sep 2024 by Fatima, Hotel Management
Hello Laura, thank you for this lovely comments. We're all so happy to hear your stay was a real 5/5. We hope to welcome you soon for another wonderful time in Montreal.
by A verified traveler
Posted 21 Sep 2024
Perfect location! Very walkable. Room very clean and box breakfast was quite good. Only downside was no elevator.
Comment from Hotel Management
21 Sep 2024 by Catherine, Hotel Management
Thank you Elvira for your review. We do have a great location, close to everything :) We are sorry that the fact that our small hotel does not have an elevator was a negative side, however, this information is available in our hotel description across all platforms.We are happy you enjoyed your time in Montreal, maybe we will see you another time, in one of our other properties :)
by A verified traveler
Posted 18 Aug 2024
Very conveniently located in the historic part of downtown. Boutique hotel with great, rustic room. Very nice bathroom facilities. The staff couldn't have been more pleasant and helpful! Highly recommend Hotel Epik!
Comment from Hotel Management
19 Aug 2024 by Catherine, Hotel Management
Thank you so much Kevin for this amazing review! We do have an amazing location and our small hotel is quite a gem! And you are right, our team is pretty great too :) They do everything possible to offer the best stay to all our guests!See you soon,Epikly
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
18 Aug 2024 by Thomas, Hotel Management
Thank you so much Alyssa for the 10/10 review!We hope to welcome you again soon!Epikly!
by A verified traveler
Posted 14 Aug 2024
loved it.
Comment from Hotel Management
14 Aug 2024 by Annaïg, concierge, Hotel Management
Hello Patricia,Thank you for this nice review. We are glad you loved your stay in Old Montreal.See you again for your next trip!Best regards,
by A verified traveler
Posted 7 Aug 2024
The Epik Montreal is a charming boutique hotel in the heart of the Old Quarter. The room had character and was very comfortable. The staff was kind and helpful. We loved the breakfast that could be taken in the dining room or your own room. The parking lot was just around the corner. Highly recommend!
Comment from Hotel Management
7 Aug 2024 by Pablo, Hotel Management
Hello Luke, Thank you for your lovely comment !Indeed our hotel has many qualities, we want to focus on the customer experience to ensure that you can have the best time of your stay.We hope to see you again for your next stay in Canada.Epikly
by A verified traveler
Posted 29 Jul 2024
Streets very dirty lots of garbage, no fridge in room
Comment from Hotel Management
1 Aug 2024 by Annaïg, concierge Epik Hotel, Hotel Management
Bonjour Katrina,Thank you for your feedback. We apologize for the inconvenience you experienced. The city strives to maintain cleanliness in the streets. Regarding the fridge, we regret that it was not available in your room. We do not want to add too much furniture and a fridge can also be a bit noisy. However, your comments are valuable to us as we work to improve our services.Thank you and have a nice day.Best regards,
