Ratings based on 979 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 5 Dec 2024
Great hotel. No free breakfast but it did have a pool and a free shuttle to the airport which was very helpful.
Comment from Hotel Management
5 Dec 2024 by Mehdi Kazouini, Hotel Management
Dear Cindy,Greetings from Holiday Inn Montreal airport.First, we would like to thank you for choosing our hotel for your stay in Montreal. we are very glad to learn that you enjoyed your stay as it is the goal for every member of Holiday Inn & Suites Montreal Airport.We look forward to welcoming you Back in the near future.Sincerely, Front Office Manager
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Mehdi Kazouini, Hotel Management
Dear Henri,Greetings from Holiday Inn Montreal airport.First, we would like to thank you for choosing our hotel for your stay in Montreal. we are very glad to learn that you enjoyed your stay as it is the goal for every member of Holiday Inn & Suites Montreal Airport.We look forward to welcoming you Back in the near future.Sincerely, Front Office Manager
by A verified traveler
Posted 25 Nov 2024
Great hotel very close to the airport. Super quiet, clean, and safe.
Comment from Hotel Management
26 Nov 2024 by Mehdi Kazouini, Hotel Management
Dear Sarah,Greetings from Holiday Inn Montreal airport.First, we would like to thank you for choosing our hotel for your stay in Montreal. we are very glad to learn that you enjoyed your stay as it is the goal for every member of Holiday Inn & Suites Montreal Airport.We look forward to welcoming you Back in the near future.Sincerely, Front Office Manager
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Mehdi Kazouini, Hotel Management
Dear Maryam,Greetings from Holiday Inn Montreal airport.First, we would like to thank you for choosing our hotel for your stay in Montreal. we are very glad to learn that you enjoyed your stay as it is the goal for every member of Holiday Inn & Suites Montreal Airport.We look forward to welcoming you Back in the near future.Sincerely, Front Office Manager
by A verified traveler
Posted 23 Nov 2024
Conveniently located via shuttle to YUL (Trudeau) Airport. Beds clean and comfortable. Rooms had stains and food spots from previous guests! TVs small and old, microwave same, damaged areas around sink, towel selection minimal. Paid breakfast was very good. Staff had issues with providing empty plates to heat our own food in microwave. They need a policy shift in this regard: if you have microwaves then provide a few plates to guests who are paying hundreds of dollars a night to stay with you! Issue caused unnecessary stress! Overall, OK stay but room for improvement and updates. Cleaning and Maintenance needs to be improved.
Comment from Hotel Management
25 Nov 2024 by Mehdi Kazouini, Hotel Management
Dear Craig, Greetings from Holiday Inn Montreal airportThank you for having taken the time to share your comments with us. First, we would like to present you our sincere apologies for all the inconveniences encountered during your last stay at Holiday Inn & Suites Montreal Airport. we sincerely assure you that we have well noted all your concerns and the necessary measures will be taken to avoid similar situations in the Future. We are sorry again and we hope you give us the chance to serve you better in the near future. Sincerely, Front Office Manager
by A verified traveler from Shelburne
Posted 23 Nov 2024
Easy place to stay for an early morning fligbt
Comment from Hotel Management
25 Nov 2024 by Mehdi Kazouini, Hotel Management
Dear Abijah,Greetings from Holiday Inn Montreal airport.First, we would like to thank you for choosing our hotel for your stay in Montreal. we are very glad to learn that you enjoyed your stay as it is the goal for every member of Holiday Inn & Suites Montreal Airport.We look forward to welcoming you Back in the near future.Sincerely, Front Office Manager
by A verified traveler
Posted 22 Nov 2024
I recently stayed at this hotel, and unfortunately, the experience was far from satisfactory. The front desk staff were extremely rude and unprofessional—condescending in their tone, speaking over me, and showing no willingness to assist with my concerns. I felt dismissed and unvalued as a guest.
Additionally, the amenities were disappointing. Despite the listing, there was no breakfast provided, and the shuttle service ends before midnight, which is highly inconvenient for late arrivals or evening outings.
Overall, I cannot recommend this hotel. Customer service and basic amenities should be a priority, and they failed on both counts.
Comment from Hotel Management
25 Nov 2024 by Mehdi Kazouini, Hotel Management
Dear Erikka, Greetings from Holiday Inn Montreal airportThank you for having taken the time to share your comments with us. First, we would like to present you our sincere apologies for all the inconveniences encountered during your last stay at Holiday Inn & Suites Montreal Airport. we sincerely assure you that we have well noted all your concerns and the necessary measures will be taken to avoid similar situations in the Future. We are sorry again and we hope you give us the chance to serve you better in the near future. Sincerely, Front Office Manager
by A verified traveler from Calgary
Posted 21 Nov 2024
Great place to stay!
Comment from Hotel Management
21 Nov 2024 by Mehdi Kazouini, Hotel Management
Dear Theresa,Greetings from Holiday Inn Montreal airport.First, we would like to thank you for choosing our hotel for your stay in Montreal. we are very glad to learn that you enjoyed your stay as it is the goal for every member of Holiday Inn & Suites Montreal Airport.We look forward to welcoming you Back in the near future.Sincerely, Front Office Manager
by A verified traveler
Posted 21 Nov 2024
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Comment from Hotel Management
21 Nov 2024 by Mehdi Kazouini, Hotel Management
Dear Alicia,Greetings from Holiday Inn Montreal airport.First, we would like to thank you for choosing our hotel for your stay in Montreal. we are very glad to learn that you enjoyed your stay as it is the goal for every member of Holiday Inn & Suites Montreal Airport.We look forward to welcoming you Back in the near future.Sincerely, Front Office Manager
