Ratings based on 1,424 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
The bedroom was not clean. We asked for shampoo and conditioner and never came. I had to leave and buy one. The floor in the bedroom was never cleaned during the four days of our stay. Breakfast is good, full, and 9:30 sharp they close everything and take food away in a hurry so, if you need an extra butter you'd better run.
by A verified traveler
Posted 4 Jan 2025
by A verified traveler from Scotch Plains
Posted 2 Jan 2025
Great hotel, centrally located with lots of shopping and dining options. Also close and short walk to many of the areas top attractions.
by A verified traveler
Posted 31 Dec 2024
The property is good and is walkable distance from Chinatown and the metro, but we had the change rooms 3 times because the fridge and TV weren’t working.
Comment from Hotel Management
1 Jan 2025 by mb, Hotel Management
Thank you
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by mb, Hotel Management
thank you
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 30 Dec 2024
Good
Comment from Hotel Management
1 Jan 2025 by mb, Hotel Management
thank you
by A verified traveler
Posted 30 Dec 2024
Great location
Comment from Hotel Management
1 Jan 2025 by mb, Hotel Management
thank you
by A verified traveler
Posted 30 Dec 2024
Breakfast was terrible. Too crowded
Comment from Hotel Management
1 Jan 2025 by Mb, Hotel Management
Thank you for taking the time to share your feedback
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
1 Jan 2025 by mb, Hotel Management
thank you