Ratings based on 613 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Audrey St-Germain - Superviseur des Opérations, Hotel Management
Merci de partager votre expérience avec nous. Nous vous remercions de votre séjour parmi nous et espérons vous accueillir à nouveau à l'avenir. Au plaisir,
by A verified traveler from Mississauga
Posted 8 Nov 2024
N/A
Comment from Hotel Management
12 Nov 2024 by Audrey St-Germain - Superviseur des Opérations, Hotel Management
Merci de partager votre expérience avec nous. Nous vous remercions de votre séjour parmi nous et espérons vous accueillir à nouveau à l'avenir. Au plaisir,
by A verified traveler from Blainville
Posted 30 Oct 2024
Best hotel in Blainville. Great for company meeting and international visitors
Comment from Hotel Management
8 Nov 2024 by Audrey St-Germain - Superviseur des Opérations, Hotel Management
It was truly a pleasure to read your review following your recent stay with us. We are delighted that you enjoyed our facilities and services. We sincerely hope to have the pleasure of welcoming you again the next time you are visiting Blainville.
by A verified traveler from Algonquin
Posted 29 Oct 2024
Comment from Hotel Management
8 Nov 2024 by Audrey St-Germain - Superviseur des Opérations, Hotel Management
Merci de partager votre expérience avec nous. Nous vous remercions de votre séjour parmi nous et espérons vous accueillir à nouveau à l'avenir. Au plaisir,
by A verified traveler
Posted 27 Oct 2024
The 6th floor is a banquet hall and the owner was having a party. My room was just underneath all the noise. Zero insulation between floors! I could even hear their toilet flushing. The event was over by 11pm but the noisy cleanup continued until 1am. I was offered another room but I was dressed and packed and I just wanted to go home. 4 stars and they dont even have a dining room! 300$ Per night plus 500$ deposit and I didnt even get 2 hours sleep!
Comment from Hotel Management
8 Nov 2024 by Audrey St-Germain - Superviseur des Opérations, Hotel Management
Thank you for taking the time to review your stay with us. Please note that we are not a 4-star hotel but a 3-star hotel. As mentioned, we do not have valet, concierge or restaurant service. We do have a small bar next to the front desk so as to provide a beverage service to our guests. We do love our Expedia members and we can’t wait to welcome you back!
by A verified traveler
Posted 27 Oct 2024
A little bit expensive for no breakfast included
Comment from Hotel Management
8 Nov 2024 by Audrey St-Germain - Superviseur des Opérations, Hotel Management
Thank you for taking the time to review your stay with us. Rest assured that we will follow up on your comments in order to always provide the best service possible. We hope to have the pleasure of welcoming you again soon.
by A verified traveler
Posted 25 Oct 2024
They gave my pre paid room away ecause i checked in late and had no other rooms available.
by A verified traveler
Posted 24 Oct 2024
Walkable
Comment from Hotel Management
8 Nov 2024 by Audrey St-Germain - Superviseur des Opérations, Hotel Management
Merci de partager votre expérience avec nous. Nous vous remercions de votre séjour parmi nous et espérons vous accueillir à nouveau à l'avenir. Au plaisir,
by A verified traveler from Blainville
Posted 24 Oct 2024
First time booking at this hotel for special guests. Request cleaning every day and they always forget and only dump garbage and nothing else. Breakfast is very limited and not worth it. Rooms are good, lobby is beautiful, gym is small and very limited, pool is great but if you looking for service forget about it. This hotel has room for a full service bar and some form of dinning but it does not have that.Clients should not be begging to clean their rooms based on price they charged! Wont put guests there any more.
Comment from Hotel Management
8 Nov 2024 by Audrey St-Germain - Superviseur des Opérations, Hotel Management
Thank you for taking the time to leave us your comments following your stay with us. We are truly sorry to read your comment and take your remarks very seriously. Please be assured that we will follow up on your comments with housekeeping in order to correct our mistakes and always offer the best service.
