Ratings based on 257 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Zak, Hotel Management
Hello dear Kiersten,Thank you so much for the 5 out of 5 and for sharing your feedback. We are thrilled to hear that you had a positive experience. We hope to welcome you back soon for another memorable stay. If there's anything specific you enjoyed or any area where you think we could improve, please don’t hesitate to let us know.Warm regards,Front desk.
by A verified traveler
Posted 9 Nov 2024
The traffic around the area
Comment from Hotel Management
11 Nov 2024 by Zak, Hotel Management
Hello dear Emmanuel,Thank you so much for the 4 out of 5 and for sharing your feedback. We are sorry to hear that you had a negative experience with the traffic in the eraea.We hope to welcome you back soon for another memorable stay. If there's anything specific you enjoyed or any area where you think we could improve, please don’t hesitate to let us know.Warm regards,Front desk.
by A verified traveler
Posted 8 Nov 2024
Great
Comment from Hotel Management
11 Nov 2024 by Zak, Hotel Management
Hello dear Harrison,Thank you so much for the 5 out of 5 and for sharing your feedback. We are thrilled to hear that you had a positive experience. We hope to welcome you back soon for another memorable stay. If there's anything specific you enjoyed or any area where you think we could improve, please don’t hesitate to let us know.Warm regards,Front desk.
by A verified traveler
Posted 6 Nov 2024
.
Comment from Hotel Management
7 Nov 2024 by The Courtyard Team, Hotel Management
Dear Benjamin,Thank you for taking the time to share your feedback and for rating us 4 out of 5 stars. We are pleased to hear that you had a positive experience during your stay with us.We hope to have the pleasure of welcoming you back in the near future and making your next stay even more enjoyable.Thank you once again for choosing our hotel.Best regards,
by A verified traveler
Posted 3 Nov 2024
It good
Comment from Hotel Management
5 Nov 2024 by The Courtyard Team, Hotel Management
Dear Hung,Thank you for taking the time to share your feedback and for rating us 4 out of 5 stars. We are pleased to hear that you had a positive experience during your stay with us.We hope to have the pleasure of welcoming you back in the near future and making your next stay even more enjoyable.Thank you once again for choosing our hotel.Best regards,
by A verified traveler
Posted 3 Nov 2024
Would stay again in a heartbeat!!
Comment from Hotel Management
5 Nov 2024 by The Courtyard Team, Hotel Management
Dear Peter,Thank you so much for your perfect 5-star review! We are thrilled to hear that you had a great experience with us.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Your positive feedback is a great reward for our team, who works hard every day to provide a high-quality service.We look forward to welcoming you back soon. Please do not hesitate to contact us if you need anything.Thank you once again for your kind words and for choosing to stay with us.Best regards,
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by The Courtyard Team, Hotel Management
Dear Justyna,Thank you so much for your perfect 5-star review! We are thrilled to hear that you had a great experience with us.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Your positive feedback is a great reward for our team, who works hard every day to provide a high-quality service.We look forward to welcoming you back soon. Please do not hesitate to contact us if you need anything.Thank you once again for your kind words and for choosing to stay with us.Best regards,
by A verified traveler
Posted 19 Oct 2024
No tooth paste or tooth brush provided.
towels were old and threads were loose.
pillow smelled weird and are too soft, provides absolutely no support.
TV remote is broken.
Comment from Hotel Management
21 Oct 2024 by The Courtyard Team, Hotel Management
Dear Hao Xin,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay.Regarding the toothbrush and toothpaste, we would like to clarify that these items are available upon request at the front desk, and we regret that this was not communicated to you properly. We have also taken note of the condition of the towels and pillows. Please be assured that we will inspect and address these issues to ensure a more comfortable experience for all our guests.In addition, we are sorry to hear about the condition of the TV remote and will ensure that it is replaced immediately. Your comfort is important to us, and we will take the necessary steps to improve based on your valuable feedback.We hope to have the opportunity to welcome you back in the future for a much improved stay.Kind regards,
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
21 Oct 2024 by The Courtyard Team, Hotel Management
Dear Edgard,Thank you so much for your perfect 5-star review! We are thrilled to hear that you had a great experience with us.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Your positive feedback is a great reward for our team, who works hard every day to provide a high-quality service.We look forward to welcoming you back soon. Please do not hesitate to contact us if you need anything.Thank you once again for your kind words and for choosing to stay with us.Best regards,
by A verified traveler
Posted 11 Oct 2024
Really nice and renovated hotel. Located in a decent area with lots of restaurants and stores.
Comment from Hotel Management
15 Oct 2024 by The Courtyard Team, Hotel Management
Dear Antonio,Thank you so much for your perfect 5-star review! We are thrilled to hear that you had a great experience with us.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Your positive feedback is a great reward for our team, who works hard every day to provide a high-quality service.We look forward to welcoming you back soon. Please do not hesitate to contact us if you need anything.Thank you once again for your kind words and for choosing to stay with us.Best regards,
