Ratings based on 1,122 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 29 Dec 2024
Breakfast was bad. Badly managed its hygiene. I was afraid to eat anything.
The cover for cooked eggs was rusted and moldy and fruits and fruit salad was old. And there was a black thingy in the hot water. :((
Comment from Hotel Management
30 Dec 2024 by Cindy, Hotel Management
Dear Seongwha,We sincerely apologize for failing to exceed your expectations during your stay but I believe you are completely wrong regarding mold and rusted cover. Fruit salad is received from suppliers with an expiry dates on. If you have reported the issue to someone right away, please contact me directly and I will be very grateful to assist you further.RegardsCindy
by A verified traveler
Posted 28 Dec 2024
Very friendly and professional staff, very clean.
by A verified traveler
Posted 28 Dec 2024
Très bel hôtel et personnels courtois
by A verified traveler
Posted 26 Dec 2024
Breakfast was terrible. Worst ever.
by A verified traveler
Posted 25 Dec 2024
by A verified traveler
Posted 23 Dec 2024
.
Comment from Hotel Management
26 Dec 2024 by Best Western Laval Team, Hotel Management
Thank you for choosing to stay with us. Happy Holidays
by A verified traveler
Posted 23 Dec 2024
Great area, close to many amenities, nice staff, pool.
Will stay there again
Comment from Hotel Management
26 Dec 2024 by Best Western Laval Team, Hotel Management
Thank you for choosing to stay with us.Happy Holidays
