Ratings based on 978 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
by A verified traveler
Posted 2 Jan 2025
Nice clean hotel, reasonable price, with a basic breakfast included
Comment from Hotel Management
2 Jan 2025 by ms, Hotel Management
Dear Jason,Thank you for your feedback! We're glad to hear that you found our hotel clean and reasonably priced. We appreciate your comments about the breakfast and will continue to work on improving our offerings. We look forward to welcoming you back soon!Best regards,The Best Western Hotel Brossard Team
by A verified traveler
Posted 30 Dec 2024
Had an amazing stay.
Comment from Hotel Management
2 Jan 2025 by ms, Hotel Management
Dear Shifali,Thank you for your feedback. We're glad to hear that you found the bed comfortable and our front desk staff friendly. We appreciate your comments and will work on improving our offerings. We're happy you enjoyed the nearby restaurants and found our location convenient for shopping.Best regards,The Best Western Hotel Brossard Team
by A verified traveler
Posted 29 Dec 2024
Great breakfast!
Comment from Hotel Management
2 Jan 2025 by ms, Hotel Management
Dear Nathalie,Thank you for your feedback. We're glad to hear that you found the bed comfortable and our front desk staff friendly. We apologize for the breakfast not meeting your expectations. We appreciate your comments and will work on improving our offerings. We're happy you enjoyed the nearby restaurants and found our location convenient for shopping.Best regards,The Best Western Hotel Brossard Team
by A verified traveler
Posted 27 Dec 2024
Stayed with two kids over Christmas. Really nice place and would definitely stay again.
Would have given it five stars but the food was meh. I didn't really expect amazing food and it's complimentary so not complaining, but it could have been more diverse and fresher.
Hotel was clean and staff is great. Had absolutely no issues.
The area, while safe, isn't really walkable. Minimal restaurant choices within walking distance. We had to drive everywhere anyway so we always went to downtown or to Dix30.
Comment from Hotel Management
27 Dec 2024 by ms, Hotel Management
Dear Dimitrije,Thank you for choosing to stay at our hotel. Dix30 is always a nice option to grab some food and spend some good time. However, you can always ask our front desk staff for recommendations. We are surrounded by plenty of amazing options, from popular pizza brands to unique and interesting ethnic restaurantsWe appreciate your review and hope to have the pleasure of welcoming you back soon!Best regards, Best Western Brossard Team
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
27 Dec 2024 by ms, Hotel Management
Cher Kyle,Nous vous remercions d'avoir choisi de séjourner dans notre hôtel. Nous apprécions votre commentaire et espérons avoir le plaisir de vous accueillir à nouveau bientôt !Cordialement, L'équipe du Best Western a Brossard
by A verified traveler
Posted 23 Dec 2024
Safe, convenient
Comment from Hotel Management
25 Dec 2024 by ms, Hotel Management
Dear inesa,Thank you for choosing to stay at our hotel. We appreciate your review and hope to have the pleasure of welcoming you back soon!Best regards, Best Western Brossard Team
by A verified traveler
Posted 19 Dec 2024
Its okay. Not great
Comment from Hotel Management
19 Dec 2024 by ms, Hotel Management
Hi Mr. Antony,Thank you so much for your review.We would love to know more about your most recent stay with us and learn how we can improve the experience for our guests.We hope to see you again soon.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
10 Dec 2024 by ms, Hotel Management
Dear Maureen, Nous sommes vraiment désolés d'apprendre que nous n'avons pas répondu à vos attentes. Nous nous efforçons constamment d'améliorer la qualité de notre service afin d'offrir à nos clients la meilleure expérience possible.Merci d'avoir choisi de séjourner dans notre hôtel. Nous apprécions votre avis et espérons avoir le plaisir de vous accueillir à nouveau bientôt !Cordialement,
by A verified traveler
Posted 3 Dec 2024
N/a
Comment from Hotel Management
3 Dec 2024 by MS, Hotel Management
Dear Yamileth,Thank you for choosing to stay at our hotel. We appreciate your review and hope to have the pleasure of welcoming you back soon!Best regards, Best Western Brossard Team
