Ratings based on 736 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2023
Please note that there is no dresser or bureau to put your clothes when taken out of the suit case. Fortunately, I had 2 twin beds and the unused bed became my "clothing staging area."
Comment from Hotel Management
18 Nov 2023 by Nicolas, Hotel Management
Good morning,I am surprised by your comment, because all our rooms are equipped with a wardrobe that allows you to store your suitcase.Sincerely.
by A verified traveler
Posted 9 Sep 2023
by A verified traveler
Posted 26 Sep 2022
by A verified traveler
Value for money hotel that could do with a refurb
Posted 28 Jun 2021 on HotelsThe staff were great and very helpful. The location is undistinguished but practical for our needs. The hotel itself could do with a refresh - while it was clean, of course, the carpet in our room had stains and the TV was temperamental.
Comment from Hotel Management
29 Jun 2021 by Caroline, service réception., Hotel Management
Dear Customer, Thank you for taking the time to leave us a comment, it is a constant source of improvement. As for the refreshment of the hotel. We apologize for the inconvenience caused by the dilapidation, indeed, we are doing everything to renovate our establishment on time. We look forward to seeing you again, in order to better satisfy you. Cordially. Caroline, reception service.
by A verified traveler
Don’t be put off!!
Posted 2 Oct 2019 on HotelsGreat place to stay for short visit. 10 min walk to Odysseum shopping center including Ikea/restaurants/amusements etc and where you can take a 15 min tram ride into the heart of Montpellier. This was our 2nd visit and review would have been marked higher for our 4 night stay except for the following; on the 2nd night of our stay, the air condition unit dripped water down wall onto light switch and floor - not conducive to good nights sleep so ultimately could not use unit when needed. To be fair - staff were notified but could not get technician out due to it being the weekend. We were proffered a room exchange which was possibly on the 2nd or 3rd floor, however, not practical due to personal disability so had to decline. Secondly, could not close entrance door to room unless slamming shut. Withstanding the above, we would still recommend the hotel for short stays as it is reasonably priced with great access into Montpellier center. If booking, do ask for a room on the 2nd or 3rd floor if possible.
by A verified traveler
Posted 30 May 2019 on Wotif
Buena atención. Tomamos un tranvia que nos dejo en el centro
No funcionaba aire acondicionado
Comment from Hotel Management
10 Jun 2019 by Audrey, Hotel Management
Buenos dias
Le agradecemos por tomarse el tiempo para dejarnos sus impresiones.
El aire acondicionado se puso frío a principios de junio, porque en mayo hacía un poco de frío.
Atentamente
by A verified traveler
Posted 15 Apr 2019 on Hotels
Comment from Hotel Management
22 May 2019 by Audrey, Hotel Management
Bonjour,
Merci pour votre commentaire.
Cordialement
by A verified traveler
Posted 12 Jan 2019
Comment from Hotel Management
16 Jan 2019 by NENETTE2308, Hotel Management
Cher Client,
Merci d'avoir séjourné dans notre établissement et de nous avoir attribué cette note.
Bien à vous,
Isabelle.T Directrice
by A verified traveler
Posted 7 Jan 2019
Comment from Hotel Management
10 Jan 2019 by NENETTE2308, Hotel Management
Cher Client,
MERCI d'avoir séjourné dans notre établissement et d'avoir pris le temps de nous attribuer une note.
Bien à vous,
Isabelle.T Directrice
by A verified traveler
Posted 9 Nov 2018
Comment from Hotel Management
13 Nov 2018 by NENETTE2308, Hotel Management
Cher Client,
MERCI d'avoir pris le temps de nous faire un retour concernant votre séjour, cependant un commentaire aurait été le bienvenu afin que je puisse mieux répondre à vos attentes.
Restant à votre disposition,
Bien à vous,
Isabelle.T Directrice
