Ratings based on 977 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by General Manager, Hotel Management
Dear Carl,We are glad to see that Comfort Inn & Suites Montpelier-Berlin provided you with a five-star experience. We look forward to your next visit with great anticipation. Thank you and have a great day.Sincerely,Samuel Ballard,General Manager
by A verified traveler
Posted 30 Dec 2024
Convenient for electric car charging and to the highway
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Dear Tania,Thank you for being our guest and for the wonderful review. We are pleased to know you had an overall great visit. We get great feedback on our location, and we are happy this made your stay even more enjoyable. Thank you again for taking time to write about your stay at Comfort Inn & Suites Montpelier-Berlin. We look forward to your return visit.Sincerely,Samuel Ballard,General Manager
by A verified traveler from Ridgewood
Posted 27 Dec 2024
Friendly staff
Comment from Hotel Management
28 Dec 2024 by General Manager, Hotel Management
Dear Jason, We are pleased to know you had an excellent time at Comfort Inn & Suites Montpelier-Berlin. Thank you for highlighting the service and professionalism of our team. We are delighted to know they impacted your stay positively and that you thoroughly enjoyed your experience with us. We loved having you as our guest and we hope to see you again in the near future.Sincerely,Samuel Ballard, General Manager
by A verified traveler
Posted 25 Dec 2024
The staff at check in [ especially carol] was pleasant courteous and very welcoming
The place was beautifully maintained.
Comment from Hotel Management
26 Dec 2024 by General Manager, Hotel Management
Dear Heather,Thank you for your stellar review of Comfort Inn & Suites Montpelier-Berlin. It is always great to hear positive feedback about our accommodations and warm hospitality. We are delighted to know that Carol did an excellent job taking care of you, and it will be our pleasure to pass along the kind remarks. Thank you once again and we hope to see you soon. Happy Holidays.Sincerely,Samuel Ballard,General Manager
by A verified traveler
Posted 14 Dec 2024
Favorite place to stay!!
Comment from Hotel Management
15 Dec 2024 by General Manager, Hotel Management
Dear Gladys,Thank you for your recent stay at Comfort Inn & Suites Montpelier-Berlin. Nothing is more important than your satisfaction, so we are delighted to know that we are your preferred place in the area. We appreciate your business and hope to welcome you back soon for another enjoyable stay.Sincerely,Samuel Ballard,General Manager
by A verified traveler
Posted 14 Dec 2024
I stay here because it convenient for its near my work, it a home away from home. Just wondering if they offer discounts for healthcare workers
Comment from Hotel Management
15 Dec 2024 by Anvar, Hotel Management
Hello Gladys,Thank You for your wonderful review! We are happy that you had enjoyed your stay with us. We do offer discounts, just talk to one of our managers anytime and we will take care of it.We hope you have an amazing day!SincerelyAnvar AlievFront Desk Manager
by A verified traveler
Posted 14 Dec 2024
Quick and esay check in.
Comment from Hotel Management
14 Dec 2024 by Anvar, Hotel Management
Hello Domenico,Thank You so much for your wonderful review!We are happy that you had enjoyed your stay with us and we hope you have an amazing day!We have one item from lost & found from your room, contact us anytime and we can discuss on how to get the item back to you!Warm RegardsAnvar AlievFront Desk Manager
by A verified traveler
Posted 13 Dec 2024
Clean
Comment from Hotel Management
13 Dec 2024 by General Manager, Hotel Management
Dear Tammy,Thank you for the feedback on Comfort Inn & Suites Montpelier-Berlin. We take pride in providing pristine accommodations, and our housekeeping team is one of the best in the country. Thank you for recognizing their hard work, as positive feedback such as yours motivates them to continue delivering their best. It was a pleasure to host you, and we hope to welcome you back soon.Sincerely,Samuel Ballard,General Manager
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Anvar, Hotel Management
Hello Lauren,Thank You for staying with us and giving us a review!We would like to know if there was anything in particular that you had not enjoyed at our property, so we could try to improve going forward. We hope you have a wonderful day!SIncerelyAnvar AlievFront Desk Manager
by A verified traveler
Posted 8 Dec 2024
Location was great. lobby area pretty - nice bar pool and workout room. But sleeping quarters were dark, dreary. Uncomfortable bed and pillows. Could hear everything from hallway or people in room next door if they were just talking. Not a good nights sleep
Comment from Hotel Management
9 Dec 2024 by General Manager, Hotel Management
Dear Karen,Thank you for sharing about your stay. We are pleased to know that our location and fitness center were the positive aspects of your visit. However, we are disappointed that you were not happy with your accommodations. We appreciate knowing what would improve your stay and hope to have the opportunity to make your next visit perfect.Sincerely,Samuel Ballard,General Manager
