Ratings based on 487 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
they didn’t come in and clean our room while we were out.
by A verified traveler
Posted 8 Sep 2024
The staff was very welcoming. There was an odd smell in the lobby and hallway. The entry door glass was very dirty. The room was dark with poor lighting. The bed was comfortable and the bedding was clean. The bathroom was clean and nice, but the bathtub needed a good cleaning...there was mildew around the bathmat. The parking lot was well lit which made me feel safe to leave my car overnight. I would rate my experience as average to below average.
by A verified traveler
Posted 24 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Brand Experience Team, Hotel Management
Hi Lionel,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 21 Aug 2024
This was terrible, inflated prices due to event in the area, halls and room were filthy and reeked of cigarette smoke, hotel is right next to interstate and very loud vehicle noise prevented sleep, ice maker was non-functional, then the batter in the rooms smoke detector started chirping. My head was pounding and throat burning, I check out after only one night and ate the cost, better to sleep on my daughters couch.
Comment from Hotel Management
29 Aug 2024 by Brand Experience Team, Hotel Management
Hi Eric,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
by A verified traveler
Posted 15 Aug 2024
This property was awful, so awful we didn't even stay. We left because it was dirty, the smell was disgusting and the property did not feel safe. When we got to our room, the door was wide open. The bed linens were not clean and there was an awful stain on the only chair in the room. I would not go back nor would I ever recommend this motel.
by A verified traveler
Posted 14 Aug 2024
Dirty. Bedbugs. Yellow stains in bedsheets. Discussting. Stay away. Better to sleep in the car.
Comment from Hotel Management
16 Aug 2024 by Brand Experience Team, Hotel Management
Hi Remigijus, Thank you for bringing this to our attention. We are committed to ensuring a clean and comfortable environment for our guests. Please contact us if you have any further concerns. Natalie #team6
by A verified traveler
Posted 8 Aug 2024
Everything
Comment from Hotel Management
14 Aug 2024 by Brand Experience Team, Hotel Management
Hi Angela, Thank you for the excellent review! We hope to see you soon. Natalie #Team6
by A verified traveler
Posted 20 Jul 2024
Unfortunately there is an odor in the hotel, that smelled like cigarettes. The room was clean, the bed was comfortable. There were some water issues in the bathroom, the tub did not drain whilst taking a shower, the toilet sometimes flushed properly. It was convenient and suited our needs for a one night stay.
Comment from Hotel Management
24 Jul 2024 by Brand Experience Team, Hotel Management
Hi Lorraine, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6
by A verified traveler
Posted 12 Jul 2024
by A verified traveler
Posted 11 Jul 2024
Ive visited this property half a dozen times in the past year. No problems, the staff now recognize me lol
I would suggest you bring your own blanket/comforter
Comment from Hotel Management
12 Jul 2024 by Brand Experience Team, Hotel Management
Hi Elizabeth, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
