Ratings based on 977 Verified Reviews

4.3 out of 5
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Nov 2024
No valet and limited dining
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2024
5 out of 5
by A verified traveler from Clifton park

Posted 24 Nov 2024
Everything was great only issue I had was at the 24/7 diner the waitress for breakfast was not very attentive and did not deserve the gritiity of 30 plus dollars that they automatically add to an already expensive bill Other wise the room was amazing the hotel staff was amazing the accommodations where amazing can’t wait to rebook for three weeks
Comment from Hotel Management
25 Nov 2024 by Resorts World Catskills, Hotel Management
So excited to hear that you had a great stay at our property. We have shared your note about your experience at our restaurant with our Food & Beverage team. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 24 Nov 2024
I like that the outlets are close by.
Comment from Hotel Management
25 Nov 2024 by Resorts World Catskills, Hotel Management
Thrilled to know you enjoyed your stay with us! Looking forward to your return.
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Resorts World Catskills, Hotel Management
So excited to hear that you had a great stay at our property. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 23 Nov 2024
It was nice
Comment from Hotel Management
25 Nov 2024 by Resorts World Catskills, Hotel Management
Thank you so much for leaving your review. We are thrilled to hear that you enjoyed your stay and time at our property.
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Resorts World Catskills, Hotel Management
Thrilled to know you enjoyed your stay with us! Looking forward to your return.
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Resorts World Catskills, Hotel Management
Thank you so much for leaving your review. We are thrilled to hear that you enjoyed your stay and time at our property.
3 out of 5
by A verified traveler

Posted 20 Nov 2024
The steakhouse was not open on Tuesday. The other food options were poor. We had to drive offsite about 20 minutes away to eat at a good restaurant.
Comment from Hotel Management
25 Nov 2024 by Resorts World Catskills, Hotel Management
Thank you so much for leaving your review. All of our restaurant outlet hours are listed on our website, in-room TV's and on the welcome letter that you receive upon arrival. We're sorry, you didn't find a restaurant that worked for you. We hope to see you again at our property.
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Resorts World Catskills, Hotel Management
So excited to hear that you had a great stay at our property. We hope to see you again soon.